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Contact Stream Energy

New York customers can contact Stream Energy at 1-877-369-8150. Information for all other states is below.

Call Customer Service

Depending on your state, call Stream Energy's customer service lines to set up new service, ask questions about billing, rates, and more.

State Existing Customers Phone Number Hours New Customers (24/7)
Georgia 1-866-543-4642
  • Monday - Friday: 8:00 AM - 9:00 PM (EST)
  • English: 1-866-861-5167
  • Spanish: 1-866-861-5560
Maryland 1-877-369-8150
  • Monday - Friday: 8:00 AM - 9:00 PM (EST)
1-877-369-8150
New Jersey 1-877-369-8150
  • Monday - Friday: 8:00 AM - 9:00 PM (EST)
1-877-369-8150
New York 1-877-369-8150
  • Monday - Friday: 8:00 AM - 9:00 PM (EST)
1-877-369-8150
Pennsylvania 1-877-369-8150
  • Monday - Friday: 8:00 AM - 9:00 PM (EST)
1-877-369-8150
Texas 1-866-447-8732
  • Monday - Friday: 7:00 AM - 10:00 PM (CST)
  • Saturday: 8:00 AM - 5:00 PM (CST)
  • English: 1-866-687-5264
  • Spanish: 1-866-687-5265
Washington, D.C. 1-877-369-8150
  • Monday - Friday: 8:00 AM - 9:00 PM (EST)
1-877-369-8150

New customers in Georgia and Texas can sign up for service by leaving a voicemail on the new customers lines above. After leaving your information, a Spark Energy consultant will call you back to set up service.

Customers in all other states can sign up for service on the main phone line.

Commercial Customers

Commercial customers can reach Stream Energy customer service representatives at one of the following numbers:

Monday - Friday: 8:00 AM - 9:00 PM (EST)
State Phone Number Hours
Georgia 1-866-543-4642 Monday - Friday: 8:00 AM - 9:00 PM (EST)
Maryland 1-877-369-8150 Monday - Friday: 8:00 AM - 9:00 PM (EST)
New Jersey 1-877-369-8150 Monday - Friday: 8:00 AM - 9:00 PM (EST)
New York 1-877-369-8150 Monday - Friday: 8:00 AM - 9:00 PM (EST)
Pennsylvania 1-877-369-8150 Monday - Friday: 8:00 AM - 9:00 PM (EST)
Texas 1-866-544-0692 Monday - Friday: 9:00 AM to 5:00 PM (CST)
Washington, D.C. 1-877-369-8150 Monday - Friday: 8:00 AM - 9:00 PM (EST)

Contact via Email

Send all customer service inquiries via email to one of the following email addresses:

You can also use the online contact form to reach Stream Energy.

Fax Numbers

Customers can send all correspondence via fax to 1-214-800-4444.

Mailing Addresses

State Mailing Address
Georgia Stream Energy
Attn: Customer Operations
P.O. Box 80681
Atlanta, GA 30366
Maryland Stream Energy
Attn: Customer Operations
P.O. Box 1376
Baltimore, MD 21203-1376
New Jersey Stream Energy
Attn: Customer Operations
P.O. Box 32070
Newark, NJ 07102-0470
New York Stream Energy
Attn: Customer Operations
P.O. Box 4873
New York, NY 10185
Pennsylvania Stream Energy
Attn: Customer Operations
P.O. Box 7287
Philadelphia, PA 19101-7287
Texas Stream
1950 N Stemmons Fwy
Ste. 3000
Dallas, TX 75207
Washington, D.C. Stream
Attn: Customer Operations
1950 N. Stemmons Freeway
Suite 3000
Dallas, TX 75207

More Information

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