Contact PPL Electric Utilities - Phone Numbers and More
By phone, mail, or online, there are many ways to get in touch with PPL Electric Utilities (pplelectric.com). Swipe (or scroll) down for immediate contact information or check out the full PPLElectric Utility customer service contact information.
PPL Electric Utilities Phone Numbers
| Reason: | Phone number: | Hours: | Fee? |
|---|---|---|---|
| Service start/shut off requests, Update account information, and Provide a meter reading |
1-800-342-5775 | Mon-Fri 8am-5pm |
No |
| General customer service for the hearing/speech impaired (TTY) |
1-800-231-7288 | Mon-Fri 8am-5pm |
No |
| Make a bill payment (by BillMatrix) |
1-800-672-2413 | 24/7 | Yes, $2.95 |
| Report a billing issue | 1-877-486-9204 | Mon-Fri 8am-6pm |
No |
| Bill payment arrangements | 1-800-358-6623 | Mon-Fri 7am-8pm |
No |
PPL Electric Power Outage phone number
The PPL Electric Utilities emergency number is available 24/7 at 1-800-DIAL-PPL (1-800-342-5775). Choose option 1, then press 3 for emergency. Call 911 for other emergencies, such as contact with a power line.
PPL Electric Utilities Customer Service Number
For all questions relating to customer service, including billing, call 1-800-DIAL-PPL (1-800-342-5775) to reach PPL Electric's customer service center, open from Monday to Friday from 8:00 a.m. to 5:00 p.m.
Payment Assistance from PPL Electric
Call 1-800-358-6623 (hours: Monday to Friday from 8:00 a.m. to 5:00 p.m.) for answers to questions about payment assistance, or request assistance through your online account.
E-Power Phone Number
The residential number for the E-Power program is 1-866-660-4551
One-Call (Call Before You Dig)
Call 811 before starting on any construction work that could be near a power line.
Pennsylvania power : Electric Choice number
Call 1-888-668-4775 to learn more about your options for your electricity supply
Telecommunications for hearing impared customers
Call 1-800-231-7288 for customer service
PPL Electric Utilities bill payment address
PPL Electric Utilities
P.O. Box 25239
Lehigh Valley, PA 18002-5239
General inquiry address for PPL Electric
PPL Electric Utilities
827 Hausman Road
Allentown, PA 18104-9392
Email PPL Electric Utilities
Consumers can contact PPL Electric Utilities via online email submission through the PPL Electric website. PPL Electric typically responds to customer emails within 24 to 72 hours. For immediate assistance it is better to call them directly at 1-800-342-5775