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TriEagle Energy

TriEagle Energy is a Texas based retail electric provider that serves customers in Texas, Pennsylvania, and New Jersey. The company offers conventional and green fixed rate and variable plans.

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Our Take On TriEagle Energy

TriEagle offers fixed rate plans to Texas customers. Though customer reviews appear to be mixed, TriEagle customer service seems to have been diligent about responding to complaints posted on various reviews sites. Compare reviews with other suppliers.

Available Plans

Plan Type Contract Length Details Early Termination Fee
"Eagle" fixed rate plans 12, 24, 36 month "Eagle" plans
  • Rate remains the same for the entire contract period
  • At end of period, option to renew or automatic switch to month-to-month variable rates (determined by provider)
  • Plans include state average 10% renewable content
$20 for each month remaining
"Weatherbug" fixed rate plans 12, 24, 36 month fixed rate plans
  • Rate remains the same for the entire period
  • Includes a Wi-Fi thermostat and a WeatherBug home scorecard, which analyzes your energy use and suggests ways to conserve every month
  • Higher monthly rate per kWh as compared with "Eagle" plans
$20 for each month remaining
"Green Eagle" 100% Renewable 12, 24, 36 month fixed rate
  • 100% renewable energy
$20 for each month remaining

Savings on Fixed Rate Plans

Customers report that they appreciate savings on fixed rate electricity plans from Texpo. Fixed rate plans can often be a good deal if you are able to lock in a good rate at the right time of year. 

Electricity customers should opt for fixed rate contracts of 24 or 36 months. Electricity prices per kilowatt-hour fluctuate throughout the year, and you may actually lose money by not being able to take advantage of prices when they are low. However, because electricity prices tend to increase over time, locking in fixed rates for longer periods may prove advantageous and deliver savings. 

Green Energy Plans

TriEagle offers 100% renewable energy fixed-rate plans. Because electricity is delivered via indirect paths on a shared grid, this does not mean that the electricity that reaches your house comes 100% from renewable sources. Rather, a green energy plan might mean that your provider has agreed to purchase this equivalent amount of electricity from renewable sources.

Even though they carry a higher monthly rate per kWh, the "Weatherbug" plans could be interesting if the additional information and suggestions lead you to lower your monthly energy usage enough to save money. 

Customer Service Ratings

TriEagle is accredited with the Better Business Bureau, which has given it a rating of A+. Reviews are mixed, with some customers satisfied with their service and energy savings, and other customers dissatisfied with various fees and TriEagle's customer service. You can find more a more detailed summary of the customer experience with TriEagle Energy on our TriEagle Reviews page.

Losses On Variable Rate Plans

TriEagle does not offer variable rate plans, however at the end of a fixed-rate contract, customers will be automatically switched to a variable rate plan, with prices as determined by TriEagle Energy.

Cancellation Fees

Cancellation fees are rather high with TriEagle if you terminate a contract early, however are more fair to customers who terminate in the middle or towards the end than are non-prorated early termination fees.

Company Background

TriEagle Energy was founded in 2003 and is based in Houston, Texas. It is privately owned, and in 2015 was acquired by Crius Energy LLC.

TriEagle Energy Contact Information

Email: customer.care@trieagleenergy.com

Customer Service Phone Number: (877) 933-2453
Hours: 8:00 a.m. - 7:00 p.m. Monday through Friday

Payment Mailing Address
TriEagle Energy
P.O. BOX 974655
Dallas, Texas 75397-4655

Mailing Address (not for payments):
TriEagle Energy
P.O. BOX 131615
The Woodlands, Texas 77393-1615