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Electricity companies in Texas : Choose a Retail Electric Provider

Following the deregulation in 2002 of the Texas energy market, Texans now have the power to choose their electricity provider. There are currently over 70 retail electric providers who offer various choices in their plans such as renewable energy consumption options (like 100% solar and wind power), different types of energy rates, contract length, and even plans that offer annual summer energy rate freezes! Swipe (or scroll) down to find out more information on the retail electric providers (REPs) powering Texas and decide which electricity company you want to power your home.

What are retail electric providers (REPs)?

Retail electric providers (REPs) sell electricity to Texas energy consumers within the deregulated areas of the state. Residents and commercial customers alike are given the power to choose which electric provider is most appealing in cities including Dallas, Fort Worth, Arlington, Garland, Houston, Katy, Plano, Corpus Christi, Midland, Odessa, and many more.

Electric providers are primarily responsible for (but not limited to):

  • Purchasing wholesale electricity on behalf of their customers
  • Paying the charges associated with power transmission & delivery to the relevant utility
  • Providing customer service, and billing the customer for the charges associated with their electric supply

Electricity companies in Texas : How do electric providers work with the utility company (TDU)?

All REPs work with each utility company operating in the retail energy market (hosted by the ERCOT grid), which include:

  1. Oncor Electric Delivery
  2. CenterPoint Energy
  3. AEP Texas North
  4. AEP Texas Central
  5. Texas-New Mexico Power Co. (TNMP)

I can choose my electric provider, but can I choose which utility company (TDU) I get my energy from? Well, yes and no ... in short, it takes relocating to change TDUs. Understand more about the Transmission & Distribution Utility companies in Texas, their service areas, and compare the TDU pricing too!

Which electricity companies near me can I choose?

Nearly all of them! The best thing about residing in a deregulated area is that the distance between you and the +70 electric providers does not impact access to their service. Just have your energy needs and preferences ready to choose the electric provider that fits you best!

What makes a big difference is if you happen to reside in a municipality that has its own co-op utility service, much like Denton, Texas and surrounding communities. Denton (just north of Dallas-Fort Worth) is on the ERCOT grid and within the Oncor service area but is serviced by CoServ Electric which does not participate in the retail energy market.

What is the difference between electric providers and utility companies?

Your local utility company is responsible for delivering your power, and for operating and maintaining the electric transmission and distribution infrastructure (the power lines). You should contact them in the case of a power outage or electricity related emergency.

Retail electric providers are the first point of contact for all other questions related to electricity supply, including electric rates, billing, how to pay your bill, and general customer service questions. Check out the list below to find out more about the retail electric providers that provide service in Texas.

Are TXU Energy (Vistra Energy) and Reliant Energy the best electric providers in Texas to choose?

The REPs with the biggest market share could simply mean that they have the best marketing and competitive strategy - not necessarily that they have the best service and pricing. Nevertheless, Texas has some popular electric providers to choose from (supplying service to residents in the competitive service areas of ERCOT's five retail utiliity companies): 

*TXU - Texas Utilities Company - is not a Transmission & Distribution Utility (TDU) company (as it is commonly perceived) - TXU Energy operates as a retail electric provider (REP).

Historically, the retail electric providers with most presence in Texas are TXU Energy, Gexa Energy, Reliant (NRG), Constellation Energy, and Chariot Energy. Whether their footprint in the state is a good thing is ultimately decided by consumers. Let's look at these major electric providers in more detail along with customer insight to see how these top players are managing their game.

TXU Energy (by Vistra Energy)

TXU Energy, along with Ambit Energy, is a Vistra Corp subsidiary. Vistra Corp (Vistra Energy) is based in Irving, Texas and is traded on the NYSE. The company serves nearly 5 million customers across 20 states (including Texas) providing power generated using natural gas, nuclear, solar, and battery storage (and is currently looking into wind power). 

Looking at Vistra Corp in Texas from a customer experience standpoint: since May 2020 both TXU and Ambit have received a total of 281 formal complaints, with "billing" the #1 complaint for each. Both electric providers rank in the Top Ten of most complaints received: TXU Energy #3 and Ambit Energy #6.

Gexa Energy

Gexa Energy, a subsidiary of Florida based NextEra Energy Resources, tops the list at #1 for most customer complaints filed. Gexa Energy, NextEra Energy's only subsidiary in Texas, has received a total of 243 formal complaints since May 2020 with nearly 60% of those issues coming from "billing".

Gexa Energy announced in August 2019 that they will be powering all residential plans with 100% renewable energy, at no extra cost to the consumer. Although Gexa Energy offers a 60-day penalty-free contract termination (in which customers must switch to a different Gexa Energy plan), customer satisfaction continues to be a challenge.

Reliant Energy

Reliant Energy, acquired by NRG Energy (headquartered in both Princeton, NJ and Houston), belongs to the same family of electricity providers that Green Mountain Energy, Discount Power, Stream Energy, and Cirro Energy are a part of. NRG Energy serves around 2.9 million customers in the various northeastern states (D.C., Maryland, New York, New Jersey, Connecticut, Pennsylvania, etc) and Texas.

With all NRG Energy subsidiaries in the top 15 list of most customer complaints, Reliant Energy comes in at 199 with just under half of all complaints filed against the NRG energy family.

Constellation Energy

Constellation Energy, formerly StarTex Power, is a subsidiary of Chicago-based Exelon Corporation and is #9 on the PUC's list of most complaints received. Slightly more than half of the 81 complaints against the electricity provider are "billing" related which is on track to be worse-off (statistically) than TXU and Reliant Energy.

The electric provider announced in October 2020 its plans to commit three huge commercial customers: Kimberly-Clark, Hewlett Packard Enterprises and Manheim to 10-year agreements for Texan produced solar power. The solar facility, Rayos del Sol solar project, is based in Cameron County and expected to begin service in 2022.

Chariot Energy

Lastly, Chariot Energy is the "doing-business-as" name for 174 Power GLobal Retail Texas LLC (part of Irvine, California's 174 Power Global Corporation). Chariot Energy is an affiliate company of Hanwha Group which is a FORTUNE Global 500 firm and one of the 8 largest businesses in South Korea.

Connected to the most global of energy companies on this list, Chariot is winning over consumers with a mere 4 complaints filed against them since May 2020.

How to find and choose the best electric providers in Texas

Retail electric providers offer a wide variety of rate options and customer rewards, including fixed rates, variable rates, indexed rates, and prepaid electricity. Many of them offer additional customer rewards including free power at night and/or weekends, air mile rewards, and more.

There are many aspects to consider when sifting through all the plans that any one electric provider may offer. A few things to be sure to watch out for are any plans that may include additional tariffs like base fee chargesminimum usage fees, or even strange kWh usage rate spikes for excessive energy consumption.

A great resource to reference when shopping for a new electric provider is the Texas Public Utility Commission's Complaint Statistics report. The Texas PUC keeps an ongoing record of official complaints filed against retail electric providers as well as the type of complaint that was filed (for billing issues, cramming/slamming, disconnection, etc.).

Moving or Switching? We're here to help and at no cost! Call us at 1 (346) 293-7657 to find the best electric provider that serves your area in Texas.

Texas-based retail electricity provider 4Change Energy offers competitive supply rates to electricity customers in Texas, including fixed and variable rate plans, as well as renewable energy options.

Ambit Energy is a Dallas-based energy provider that has been operating since 2006. In Texas, the REP offers electricity at fixed and variable rates, along with green energy plans, with special savings for customers who enroll and pay their bills online.

Amigo Energy makes choosing an electric provider easy by offering a healthy range of electric plan products. Check out the Amigo Energy plans available, customer reviews, contact & bill pay methods, and what the My Amigo login and My Amigo App has to offer customers.

Bounce Energy was established in 2008 and offers fixed, variable, and green energy options, as well as the option to "build your own plan". They also have a variety of customer rewards programs.

CPL Retail Energy, a subsidiary of Direct Energy is a competitive retail electric provider that serves customers in southern Texas. The REP offers fixed, variable, and prepaid plans.

Texas-based Champion Energy is a fast-growing retail electricity provider that has been in operation since 2002. In Texas the REP offers fixed and variable price plans, as well as green energy options, and has a strong record for customer service.

Chariot Energy is one of the few electric providers that only offers 100% renewable electricity plans. Based in Houston, Chariot Energy offers fixed rate plans and has an outstanding record for great customer service.

Cirro Energy is a member of the NRG Energy family of energy companies and provides electricity supply to customers in Texas. They offer a limited range of products at competitive prices.

Clearview Energy is based in Texas and was named among the fastest-growing companies in 2014 by Inc. Magazine. The REP offers green electricity at fixed and prepaid rates, along with plans that include free electricity on Saturdays.

Constellation serves over 2.5 million residential and business customers across 15 states. In Texas Constellation offers fixed and variable energy prices, as well as green energy options, through its subsidiary, StarTex Power.

Direct Energy is one of the largest competitive energy suppliers in North America, and serves 6 million customers across the continent. In Texas, Direct Energy sells electricity supply at fixed, variable, prepaid (no deposit) and plans that offer free electricity on certain days, as well as numerous home services.

Discount Power makes choosing an electric plan easy with rates that are straightforward. Check out the Discount Power plans available, customer reviews, contact and bill pay methods, and what the Discount Power login has to offer customers.

First Choice Power makes choosing an electric provider easy by offering a healthy range of electric plan products. Check out the First Choice Power plans available, customer reviews, contact & bill pay methods, and what the First Choice Power login and App has to offer customers.

Frontier Utilities offers online-based electricity plans for customers in PA, TX, OH, and NJ. A winner of the Better Business Bureau award for distinction in energy services, Frontier provides both fixed and variable rate options.

Gexa Energy is a subsidiary of NextEra Energy (based in Florida) and provides electric service to homes and businesses across Texas. Gexa Energy offers a wide-range of contract options including 100% renewable electricity plans, the Gexa Energy login, MyGexa, for customer account management.

Founded in 1997, Green Mountain Energy offers 100% renewable energy products, carbon offsets, and other sustainability solutions to residential and business customers in Texas.

One of the larger retail energy suppliers in the US, IGS Energy serves customers across 11 states. In Texas they offer fixed green energy rates, as well as home protection services.

Established in 2014, Infuse Energy offers residential and commercial electric plans in Texas and provides a great range of renewable energy plans, contract terms, their Tell-A-Friend customer referral program, and a solar buyback option for customers with installed solar panels.

With over two million customers across North America, Just Energy is one of the largest retail energy suppliers in the US. The company has been in operation since 1997, and offers a variety of fixed, variable, and green energy options.

Nueces is a non-profit cooperative, which is owned by its members, and has a retail division that competes across Texas by offering low rates, great service, and transparency.

Payless Power provides electricity services to both residential and commercial customers in Texas. Payless Power currently offers fixed & variable rate Prepaid plans (no credit checks or deposit!), and source only non-renewable energy.

Pulse Power provides low-cost energy to commercial and residential customers across Texas. Pulse Power keeps electricity simple by offering a standard selection of fixed rate plans, including a renewable "green" energy plan.

An NRG company, Reliant Energy provides electricity service to over 1.5 million Texas residential and commercial customers. In addition to electricity, Reliant also offers other products including solar plans, home security, and extensive energy-saving tips.

Southwest Power and Light is a Texas company that has been serving customers for decades. It offers both renewable plans, and "Plant-A-Tree Plans"as part of its comprehensive mix of plans ranging from 3 to 36 months. 

Spark Energy provides low-cost energy to commercial and residential customers in many deregulated energy states, including Texas. Spark Energy offers a variety of fixed rate plans, including a few that are focused on renewable "green" energy .

Founded in 2005, Stream Energy offers electricity at fixed and variable rates for Texas residential customers. The company also offers green energy.

Summer Energy is a Texas based company providing electricity service to consumers across Texas and 5 other states (mostly northeast). Summer Energy offers variable and fixed rate plans up to 12 months and applies base charges to all of its plans.

As one of the largest retail electric providers in Texas, TXU Energy has millions of customers across the Lone Star state, and competes through offering consumers a wide range of electric plan products that often include sign-up promotions.

Founded in 2002, Tara Energy is a retail electric provider that provides fixed rates and green energy in Texas. The company is a subsidiary of the Canadian-owned Just Energy group.

Texpo Energy, apart of Southwest Power & Light and YEP Energy, is Texas-based and offers electricity service to Texas consumers that includes fixed and variable rate plans, and 100% renewable options.

Think Energy provides electricity and gas services to both residential and commercial customers in many deregulated energy states, including Texas. Think Energy currently offers a fixed rate plan with varying duration, and primarily source non-renewable energy.

TriEagle Energy is a Texas-based retail electric provider that serves customers in Texas, Pennsylvania, and New Jersey. The company offers conventional and green fixed rate and variable plans.

V247 Power is a Texas based company offering residential and commercial electricity service to Texas consumers. V247 offers fixed and variable rate plans, and also offers Vietnamese language service.

Houston based, Varsity Energy is one of the newest retail electricity providers that serves all deregulated areas of Texas. Varsity prides their easy-to-reach customer service, fantastic reviews, low fixed rates, renewable options, and support for community causes.

YEP (Your Energy Provider) is a Texas-based company offering electricity service to Texas consumers. YEP offers a wide variety of fixed and variable rate plans, with unique features, like donations to USO and a "Low Price Guarantee."