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Assistance Paying Your Bill

Texas offers assistance to low-income families, individuals, and victims of domestic violence in paying their electricity bills. In addition, low income families can benefit from a weatherization assistance program, to help them increase the energy efficiency of their homes, and thus lower their monthly utility bills. This page provides a general overview of these programs, though more information and links to application forms can be found on the website of the Public Utility Commission of Texas. 


Bill Payment Assistance Programs

LITE-UP Texas Program

LITE-UP Texas provides discounts to low-income families from May - August. Qualifying households are those currently recieving Medicaid and SNAP, or with a household income at or below 125% of the federal poverty line

Contact: 1-877-215-8018; [email protected]

Texas Comprehensive Energy Assistance Program (CEAP)

CEAP helps low income families by paying the four highest energy bills of the year. To qualify for the program, your household income must be at or beneath a certain percentage of the federal poverty line.

More information can be found at the US government benefits website, by calling 221 and asking for your local utility assistance service provider, by calling 1-877-399-8939, sending an email to [email protected], or writing to the Texas Department of Housing and Community Affairs at 221 East 11th Street, Austin, TX 78701.

CEAP is a federally funded program through the US Department of Health and Human Services (HHS). 

In 2014, the federal poverty level was set at $23,550 for a family of four

Victims of Family Violence

Victims of domestic violence can have their electric service deposit waived. In order to qualify, you have o provide a Texas Council on Family Violence deposit waiver certification letter. This letter can then be submitted directly to your electricity provider, who will waive your deposit. 

Weatherization Assistance

Households at or below 200% of the federal poverty level can benefit from a program that offers an energy audit, a home efficiency review, and installation of certain weatherization measures. Elderly and disabled residents, households with children under the age of six, and households with the highest energy costs and lowest income will be given priority for weatherization installation. You can apply for the weatherization program through your electricity provider. 

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