Contact CallMePower — Email, Editorial Team and Who to Contact for What

Should you contact CallMePower, or your supplier?

Most readers landing on this page are actually looking for a retail supplier or local utility, not CallMePower. We do not issue bills, dispatch line crews, read meters, enroll you in a plan, or process refunds. CallMePower publishes independent guides and a comparison service. If your question is about your own account, contract or outage, the relevant supplier or utility will resolve it far faster than we can.

As a rule of thumb: contact CallMePower only when your question is about the callmepower.com website itself — for example a factual error, a partnership proposal, a press request, or a data-protection request under a US state privacy law. For everything else, the cards below point you to the right place.

Quick reference: who handles which type of US electricity and natural gas enquiry. Updated for 2026.

Postal address and corporate information

CallMePower is operated by Selectra from the Selectra group headquarters in Paris. We do not currently maintain a public-facing US office address for visitors. All formal correspondence, such as legal notices, takedown requests and regulatory letters, should be addressed in writing to the registered head office below, marked for the attention of the CallMePower editorial team.

Selectra was founded in 2007 by Xavier Pinon and Aurian de Maupeou in the wake of the deregulation of the French retail energy market. The group has since expanded into telecoms, insurance, water and online banking, and has been ranked among Europe's fastest-growing companies by the Financial Times FT 1000. Today, Selectra operates in 18 countries and employs over 1,500 people, with a dedicated US editorial team for CallMePower.

About CallMePower

CallMePower publishes free guides and comparison tools to help US households cut the cost of their electricity and natural gas bills. The website is part of the Selectra group, an independent comparison service founded in Paris in 2007 and now active in 18 countries. We make money through commercial partnerships with selected suppliers. The editorial team is kept separate from commercial decisions, and our rankings explain our methodology.

The CallMePower editorial team covers the same core areas a typical reader is searching for: retail-choice states and how deregulation works, the major US retail energy suppliers, electricity prices per kWh, natural gas prices per therm, and the practical side of moving home. Our pages are reviewed as state rules, federal regulations and supplier tariffs change.

Meet the founders

Selectra by the numbers

Selectra has grown from a two-person Paris startup in 2007 to a 1,500-strong international team. The Financial Times has ranked Selectra among the FT 1000 fastest-growing companies in Europe for two consecutive years. In 2019, the group's comparison service helped 327,000 households and businesses change their energy, broadband or mobile contract, saving them an estimated 8.3 million euros collectively and the equivalent of 113,000 tonnes of CO₂ through greener tariff choices.

Today, Selectra operates in France, Spain, Portugal, Italy, Germany, Austria, the United Kingdom, Belgium, Brazil, Mexico, Bulgaria, Ireland, Australia, Japan, Argentina, Chile, Peru and Colombia. Since 2013, the service has extended beyond energy to include telecoms, home insurance and online banking, while keeping the same independent-comparison model that defined the original French site.

Where to go next

Most readers who arrive on this contact page actually need a supplier-specific helpline or a regulator. The shortcuts below cover the queries we see most often.