Looking for MORE out of an energy provider & plan ?

Airline Rewards* - Green Energy - Charity Donations - Competitive Rates
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Looking for MORE out of an energy provider & plan ?

Airline Rewards* - Green Energy - Charity Donations - Competitive Rates
(*available in select states & cities)

Contact AEP Texas

By James

Updated on 22/10/2015

min reading

This page details all the information needed to reach AEP Texas, whether you have questions regarding your bills and payments, emergency needs, or more.

Customer Service

You can contact AEP Texas for your customer service needs, like billing questions and electricity or gas service issues:

Contact by	Customer Service	Hours
Phone	1-877-373-4858	Mon - Fri 8:00 AM - 8:00 PM, Sat, 8:00 AM - 6:00 PM
Email	https://www.aeptexas.com/contact/#EmailForm	24/7

Electricity Outages

In the case of an electricity power outage:

Outages	Hours
866-223-8508	24/7

Bill Payment

To pay your bill, you must contact your retail energy supplier (REP), not your utility company. For a list of all the Texas REPs, please go to our Texas suppliers pages.

Moving from a local coop service area to another part of Texas? A majority of Texas residents live in deregulated electric zones where the competition between +70 electric providers enables the power to choose from electricity plans that offer 100% renewable energy, rate type options, or even free energy nights or weekends!
Give us a call to set up service with some of the best energy rates on the market!
1 (346) 293-7657OR Check out XOOM Energy !
Mon-Fri : 8am-2pm (CST) (English y español)