Sharyland Utilities

Sharyland Utilities is a privately-owned, public electricity utility company in Texas, based in Dallas, Texas. It is fully regulated by the Public Utilities Commission and serves approximately 50 000 customers in 29 counties in Texas.

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Service Map

Sharyland Utilities operates in certain areas throughout Texas. Click on the map below for an expanded image.

Contact Sharyland Utilities

You can reach Sharyland Utilities on the following numbers:

  • For Customer Service dial 800-442-8688 (8 am to 5 pm Mon to Fri)
  • For emergency service 800-545-4513 (24/7).
  • By email at suhelp@sharyland.com.
  • By mail at the following postal address: Sharyland Utilities, 1807 Ross Avenue, Suite 460 Dallas, TX, 75201.

Find more detailed contact information for Sharyland Utilities on our dedicated page

Understanding your Bill

Sharyland Utilities does not issue your energy bill, only your retail energy provider does. The energy provider's bill will contain the delivery charges which Sharyland Utilities receives as well as the supply charges owed to the retail provider. For any question concerning your energy bill, you must directly contact your retail energy supplier. Here is the list of energy providers in Texas.

Rates & Tariffs

For information about supply charges, delivery charges, various rates and tariffs when you are serviced by Sharyland Utilities, you must contact your retail energy provider directly. Please find here the list of energy providers in Texas

Electric Supply Prices

Whereas delivery charges vary little over time (they are fixed charges owed to the utility company to maintain the energy transmission & distribution grids), supply rates depend on offer and demand, therefore they vary on a daily basis. For historical values of electricity supply prices, you must contact your retail energy provider (REP).

Budget Billing

Budget billing is a method for the customers to spread out their bill equally over the year, in order to avoid irregular monthly bills, mostly caused by market and seasonal variations. Budget billing with Sharyland Utilities must be set up through your retail energy provider (REP). To sign up, and for additional information, you must reach out directly to your REP.

Scope of Activity

Sharyland serves 50,000 customers in 29 counties in Texas. The activities of Sharyland Utilities include:

  • Power transmission - high voltage transport of electricity over long distances
  • Power distribution - low voltage transport of electricity over shorter distances

The activity of Sharyland Utilities is better described in these maps:

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Total Sharyland service area

 

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Zoom on the center of the map (western portion)

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Zoom on the center of the map (eastern portion)

 

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Zoom on the north of the map

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Zoom on the west of the map (eastern portion)

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Zoom on the west of the map (northern portion)

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Zoom on the west of the map (southern portion)

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Zoom on the south of the map

History

Sharyland Utilities was created in 1999 to provide electricity distribution to customers located in the Sharyland Plantation, a 6,000 acre real estate project situated along the Rio Grande Border between the cities of McAllen and Mission. In the early 2000s the company developed the Sharyland DC Tie, a transmission interconnection that links the ERCOT grid with the Mexican national grid. In 2006 Sharyland Utilities became involved with the Texas Competitive Renewable Energy Zone (CREZ) process and was designated to develop approximately 300 miles of new transmission facilities.

In 2010 Sharyland Utilities made a merger agreement with Continental Energy Systems LLC and Hunt Transmission Services LLC (HTS). Through this agreement the company (Sharyland Utilities) operates and maintains the electric transmission and distribution assets owned by Cap Rock Energy and its subsidiary NewCorp Resources Electric Cooperative, which are located in West Texas, Central Texas, and an area northeast of Dallas.

Sharyland Utilities is a power distribution company in USA. The registered office is located in :

1807 Ross Avenue, Suite 460
75201 Dallas, TX

Activate your account with Sharyland Utilities

You are moving and wish to activate your account with Sharyland Utilities? It’s simple. Call Sharyland Utilities by dialing and give :

  • Your exact address (apt. no., street no., street name, city/town, zipcode).
  • Your name.
  • Date of required activation.

Speak with a customer service agent

Do you have a question related to a commercial issue? Call the Sharyland Utilities customer service by dialing . They can help you with questions such as you bill, rates, or the terms of your contract.

Pay your bill

When you activate your line and create an account in your name, Sharyland Utilities may ask you to pay your bills by several options:

  • By automatic account transfer.
  • Check sent by mail.
  • Credit or debit card by telephone.
  • Cash or card at an authorized payment office.