Contact Texas-New Mexico Power (TNMP)
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This page details all the information needed to reach TNMP.
Customer Service
You can contact TNMP for customer service requirements, information about consumption and usage:
Contact your REP for billing, payment, or other customer service concerns
| Contact method | Contact information | Hours |
|---|---|---|
| Telephone | 888-866-7456 | 8:30 am to 7:00 pm (Mon - Fri) |
| contact form | ||
| Texas New Mexico Power Company, 577 N Garden Ridge Blvd Lewisville, TX, 75067 |
Electricity Outages
In the case of an electricity power outage:
| Contact method | Report an outage / leak | Hours |
|---|---|---|
| Telephone | 888-866-7456 | 24 hours, seven days a week |
Contact by mail
To contact TNMP by mail, the address is:
Texas New Mexico Power Company,
577 N Garden Ridge Blvd,
Lewisville, Texas
75067
Billing & Payment
To pay your bill, you must contact your retail energy supplier (REP), not your utility company. For a list of all the Texas REPs, please go to our Texas suppliers pages.