Looking for MORE out of an energy provider & plan ?

Airline Rewards* - Green Energy - Charity Donations - Competitive Rates
(*available in select states & cities)

Sign up today with XOOM Energy !

Looking for MORE out of an energy provider & plan ?


Airline Rewards* - Green Energy - Charity Donations - Competitive Rates
(*available in select states & cities)

Moving Out: How to Terminate Gas & Electricity Service with TNMP

This page explains how to end your TNMP electricity service when moving out of their service area.


texas-new-mexico

Ending your TNMP Service

If you are moving to a new home outside of the TNMP service territory, you will need to end your electricity service. However, you are not required to call TNMP to do this. You must only call your retail energy provider (REP).

You should directly reach your REP's customer service. Check our list of Texas retail energy providers.

During your call to your REP you will need to provide the following information to close your gas or electricity account:

  • The account number you have with the REP
  • Address
  • Expected move-out date

If your move-out date changes, be sure to contact your REP before your original move-out date, to ensure you do not miss out on service.

You will need to contact your new electricity and gas provider(s) to start service before moving into your new home.

Transferring your energy service

If you are moving into a new home in a TNMP territory, congratulations! You might be able to remain on the same electricity or gas deal with your REP, and simply change the address of service. This will depend on your retail energy provider (REP). It can take up to 7 days to start up service in your new address, so be sure to call at least a week in advance. Read more about signing up for a new TNMP account.

When you call your REP to transfer your electricity or gas service, you will need to provide the following information:

  • The account number you have with the REP
  • Current address and move-out date
  • Future address and move-in date
  • Any updated account information

Cancelling your energy service

When cancelling service, you do not need to take any steps with TNMP. TNMP will automatically terminate your service when you shut your account with your Retail Energy Supplier. However, there may be a termination fee to close your account before the end of your contract period. Be sure that you look at your REP's terms and conditions to know whether there will be a fee or not.

Updated on

Moving from a local coop service area to another part of Texas? A majority of Texas residents live in deregulated electric zones where the competition between +70 electric providers enables the power to choose from electricity plans that offer 100% renewable energy, rate type options, or even free energy nights or weekends!
Give us a call to set up service with some of the best energy rates on the market!
1 (346) 293-7657OR Check out XOOM Energy !
Mon-Fri : 8am-2pm (CST) (English y español)