Looking for a new electric provider and want to walk through the fine print before committing to an electric plan?Our knowledgeable Selectra advisers are just a call away to help with understanding the Texas electric plan market and finding the best provider & plan for you.
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(346)293-7657
Call Center opening hours:
Monday - Friday
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Contact Sharyland Utilities

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This page details all the information you need to contact Sharyland Utilities


Customer Service

For any issues or problems regarding your electricity or gas contact Sharyland Utilities. For information regarding bills, payments, etc. contact your retail electricity provider (REP).

Divisions Telephone Hours Email
General Inquires 866-354-3335 8 am to 5 pm Monday to Friday Email
Customer Service 800-442-8688 8 am to 5 pm Monday to Friday Email
Press media 866-354-3335 8 am to 5 pm Monday to Friday  

Emergencies/Outages

In case of emergencies 1-800-545-4513. This number is available: 24-7

Contact by mail

To contact Sharyland Utilities, the address is:

Sharyland Utilities,
1807 Ross Avenue, Suite 460,
Dallas, TX,
75201

Bill Payment

To pay for your bills, you should contact your retail electricity not your utility company. For a list of all the electric providers in Texas, please visit our supplier’s page.

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Moving from a local coop service area to another part of Texas? A majority of Texas residents live in deregulated electric zones where the competition between +70 electric providers enables the power to choose from electricity plans that offer 100% renewable energy, rate type options, or even annual freezes on summer rates!
Give us a call to set up service with some of the best energy rates on the market!
(346)293-7657
Call Center opening hours: Monday to Friday from 8:00 am to 12:00 pm