Contact Sharyland Utilities


This page details all the information you need to contact Sharyland Utilities

Customer Service

For any issues or problems regarding your electricity or gas contact Sharyland Utilities. For information regarding bills, payments, etc. contact your retail electricity provider (REP).

Divisions Telephone Hours Email
General Inquires 866-354-3335 8 am to 5 pm Monday to Friday Email
Customer Service 800-442-8688 8 am to 5 pm Monday to Friday Email
Press media 866-354-3335 8 am to 5 pm Monday to Friday  


In case of emergencies 1-800-545-4513. This number is available: 24-7

Contact by mail

To contact Sharyland Utilities, the address is:

Sharyland Utilities,
1807 Ross Avenue, Suite 460,
Dallas, TX,

Bill Payment

To pay for your bills, you should contact your retail electricity not your utility company. For a list of all the electric providers in Texas, please visit our supplier’s page.

Updated on

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Mon-Fri : 8am-2pm (CST) (English y español)