Contact Sharyland Utilities
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This page details all the information you need to contact Sharyland Utilities
Customer Service
For any issues or problems regarding your electricity or gas contact Sharyland Utilities. For information regarding bills, payments, etc. contact your retail electricity provider (REP).
| Divisions | Telephone | Hours | |
|---|---|---|---|
| General Inquires | 866-354-3335 | 8 am to 5 pm Monday to Friday | |
| Customer Service | 800-442-8688 | 8 am to 5 pm Monday to Friday | |
| Press media | 866-354-3335 | 8 am to 5 pm Monday to Friday |
Emergencies/Outages
In case of emergencies 1-800-545-4513. This number is available: 24-7
Contact by mail
To contact Sharyland Utilities, the address is:
Sharyland Utilities,
1807 Ross Avenue, Suite 460,
Dallas, TX,
75201
Bill Payment
To pay for your bills, you should contact your retail electricity not your utility company. For a list of all the electric providers in Texas, please visit our supplier’s page.