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Looking for MORE out of an energy provider & plan ?

Airline Rewards* - Green Energy - Charity Donations - Competitive Rates
(*available in select states & cities)

Moving In: How to Set Up Electricity Service in Texas with Sharyland Utilities

This page explains how to start your Sharyland Utilities electricity service when moving into a new home in Texas.


Moving In: What You Need to Do

If you live in a Sharyland Utilities electricity territory, the process for activating service must be done through your retail energy supplier (REP). To choose an REP and compare the different offers they propose, please visit our Texas suppliers page.

You should contact an REP approximately 7 days in advance to activate electricity and/or gas service. The REP will then automatically contact Sharyland Utilities. If your line is still activated from the previous tenant, Sharyland Utilities may just need to make an estimated meter reading, which they can do right from the office. Often, your energy can be turned on the same day as your request.

If your line is deactivated, usually because the previous tenant moved out a while ago, your meter will need to be switched on in person, which can take a maximum of five business days from the day of your request, depending on electrician availability.

You have the choice of giving your bank details at this stage or waiting until you receive your first bill.

When you call your retail energy supplier (REP), you will need to provide the following information to set up service:

  • Your name
  • A source of identification (either your Social Security number, or your passport/driver's license number)
  • New address
  • Meter ID number if possible (especially if your address is complicated, i.e. with an apartment # or house #)
  • Move-in date
  • Phone Number
  • A copy of your lease may be requested

Choosing Your Electricity or Gas Supplier

Since the energy retail market has been deregulated and opened to the competition in Texas, users must choose an offer from Retail Energy Providers (REP) (like Ambit Energy, Direct Energy, Just Energy, Spark Energy, and many others).

Millions of Texans today benefit from competitive offers from REPs. Visit our Texas supplier's page for more information.

How it Works: Delivery and Supply

Sharyland Utilities is the only company which can deliver electricity and gas to your area, if you live in the Sharyland Utilities service area. Delivery encompasses building and maintaining the transmission and distribution infrastructure, and transporting energy from the point of production (an electrical power plant for example) to your home.

Supply, on the other hand is deregulated. Supply is the purchase and sale of energy from the wholesale markets to the retail markets. Today, 85% of Texans can choose a retail energy provider.

Signing Up with a retail energy supplier (REP)

In order to sign-up with a retail energy provider (REP), there is nothing you need to do on Sharyland Utilities' side. The activation of your meter is done through the REP, as well as choosing an interesting offer for the supply of electricity and gas.

​Contact Sharyland Utilities

You can contact Sharyland Utilities for technical problems and emergencies such as customer service 1-(800)-442-8688 (8 am to 5 pm Mon to Fri) or electricity outages 800-545-4513 (24/7).

For more information, visit our Sharyland Utilities profile page.

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Moving from a local coop service area to another part of Texas? A majority of Texas residents live in deregulated electric zones where the competition between +70 electric providers enables the power to choose from electricity plans that offer 100% renewable energy, rate type options, or even free energy nights or weekends!
Give us a call to set up service with some of the best energy rates on the market!
1 (346) 293-7657OR Check out XOOM Energy !
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