Based in Houston, Champion Energy is a retail electric provider that offers residential and commercial electricity plans to residents living in deregulated energy states across the US. In Texas, Champion Energy joins 75+ retail electric providers in competing for customers. Champion Energy plans mostly have fixed rates, with only one variable rate plan, and a renewable energy plan (on a fixed rate). Swipe (or scroll) down for details on Champion Energy reviews, what the Champion Energy login platform, ManageMyAccount, has to offer to customers, Champion Energy bill pay, and how to contact Champion Energy customer service in Texas.
Champion Energy login & Champion Energy Services in Texas
Champion Energy customers are provided an account management platform using the Champion Energy login for ManageMyAccount. Here, customers are able to:
- Establish (or update) Auto Pay for more efficient monthly payments
- View billing preferences, details and past payments
- View energy usage history
- Manage contact details, like email addresses or phone numbers
- Access Connect-A-Friend for referrals
- Renew or change Champion Energy plans
Although Champion Energy does not currently have an app, the ManageMyAccount login is mobile friendly so customers can access their accounts on the go.
What's offered to Texans? : Champion Energy plans and rates
Champion Energy plans are offered across all investor-owned utility company service areas and include identical plan types. However, rates vary depending on the utility service area - which is the general case for electric provider plans.
Check out the plans offered to new customers at ChampionEnergyServices.com:
- The Champion Energy Champ Saver plan: 1-,12-, 15-, and 24*-month contracts available
No monthly base fee or minimum usage fee
*24-month promotes $50 in free LEDS & $50 "smart" thermostat rebate - The Champion Energy Champ Silver plan: 24-month contract only
For customers 60 years-old and over
Promotes $50 in free LEDS & $50 "smart" thermostat rebate - The Champion Energy Free Weekends plan: 12-month contract only
offers free power from midnight Friday through to 11:59pm on Sunday
For consumer awareness, here are the Champion Energy plans available that are not offered on ChampionEnergyServices.com (available on the powertochoose.org website, which is sponsored by the PUC of Texas):
- The Champion Energy Champ Saver plan: 6-month contract
No monthly base fee or minimum usage fee - The Champion Energy Green Energy plan: 12-month contract only
Claims to use 100% renewable content
Champion Energy does not specify renewable
content details in their Terms of Service
In the past, the Champion Energy Free Nights plan was offered, but was removed from Champion's product offering and subsequently replaced with the Free Weekends plan.
Champion Energy : Early cancellation fees If deciding to become a Champion Energy customer, it's worth taking into consideration the flat, "Early Termination Fee" that is attached to all fixed rate electric plans:
6-month contract : $150
12-month contract : $150
15-month contract : $250
24-month contract : $250
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Try our FREE service: Check out XOOM Energy !
Champion Energy rates : Fixed rate plans
The Champion Energy Champ Saver plan - terms: 6 / 12 / 15 / 24
The Champion Energy Champ Silver plan
The Champion Energy Free Weekends plan
The Champion Energy Green Energy plan
A fixed rate is a rate whose price (in ¢/kWh) does not change over the whole period of the contract. Once the contract is finished, unless a customer renews it or terminates it, it will automatically switch to a variable rate plan.
Fixed rate plans can often be a good idea if you are able to lock in a good rate at the right time of year.
Electricity customers should choose a fixed rate contract of at least 12 months. Electricity prices per kilowatt-hour fluctuate throughout the year, and you may actually miss out on saving money by not being able to take advantage of prices when they are low. However, because electricity prices tend to increase over time, locking in fixed rates for longer periods may prove advantageous and deliver savings.
Champion Energy rates : Variable rate plans
The Stream Energy Champ Saver plan - 1-month term only
A variable rate is a rate whose price (in ¢/kWh) may change each month. A variable can be at the discretion of the supplier, or the supplier can give rules on the variability of their rate - for example, that the energy rate for customers varies alongside the wholesale price of energy.
The great thing about variable rate plans offered from electric providers, like Champion Energy, is the ability to leave the plan and/or provider at any time without having to pay an "Early Cancellation Fee". Since providers are aware of this advantage on variable rate plans, the energy price quoted in a variable rate plan is almost always higher than a commitment-involved, fixed rate plans offered by the provider.
Minimum usage fee and base fees with Champion Energy
Champion Energy plans all come without any sort of minimum usage fee or base fee!. Both fees are optional charges that many providers choose to impose on customers in a way that prevents saving money by using less energy.
Similar to Champion Energy, electric providers like Bulb , Varsity Energy , and Rhythym only offer plans that are free of these rip-off fees and give the power back to consumers to save more money by using less energy.
Green energy plan by Champion Energy
The Champion Energy Green Energy plan
The Champion Energy Green Energy plan claims to offer 100% renewable energy-sourced content. The details on how Champion Energy achieves this should be detailed in their Terms Of Service, which it is not. What's even more interesting is that this plan is not offered on the official ChampionEnergyServices.com website - but only shown on powertochoose.org (sponsored by the PUC of Texas).
Champion Energy's non-renewable plans only source 16.4% renewable content, which is lower than the Texas average of 19.1%.
What do customers think? : Champion Energy reviews in Texas
Over the last 6 months, Champion Energy has made the top 20 (at #19) on the list of the most formal complaints received against retail electric providers in Texas out of the 76 REPs registered, according to the Public Utilities Commission (PUC) of Texas. While some customers appreciate Champion Energy's rates and plan offering, unsatisfied customers have found a particular issue with billing and disconnection of electricity service. In fact, more than 80% of the formal complaints filed with the PUC were regarding Champion Energy's billing & service disconnection practices.
Popular review websites give Champion Energy:
Site | Overall rating | Source |
---|---|---|
Better Business Bureau | Champion Energy BBB customer reviews rating |
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Yelp | Yelp's Champion Energy reviews | |
Google Reviews | Champion Energy reviews on Google | |
Consumer Affairs | Champion Energy reviews on Consumer Affairs |
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43% Upvoted |
Reddit's insight into Champion Energy reviews |
Champion Energy customer service number and power outages
Champion Energy power outage : Phone numbers Champion Energy mostly handles billing, new customer set ups, and transferring or ending service. In the event of a power outage, customers need to contact the utility company that services the area (since they are responsible for the electrical infrastructure). Find out "Which utility company is mine?" if your power goes out or, if you already know, use the power outage number (listed below) to report it:
Oncor power outage: 1-888-313-4747
CenterPoint power outage: 1-800-332-7143
TNMP power outage: 1-888-866-7456
AEP Texas power outage (North & Central): 1-866-223-8508
Need to contact Champion Energy to start service or ask a billing question? Here are some ways to contact the Champion Energy customer service:
Reason | Phone number | Hours (CST) |
---|---|---|
Texas Residential customer service |
1-877-653-5090 | 24/7 |
Bill payment | 1-877-653-5090 | 24/7 |
Commercial customer service |
1-877-653-5090 | 24/7 |
Champion Energy outage: CenterPoint: Oncor: TNMP: AEP Texas: |
Contact for utility company 1-800-332-7143 1-888-313-4747 1-888-866-7456 1-866-223-8508 |
24/7 |
Alternative ways to contact Champion Energy customer service in Texas are:
- sending an email to: [email protected] or, if management is required: [email protected]
- sending a letter to their corporate address:
Champion Energy Services
1500 Rankin Road
Suite 200
Houston, Texas
77073
Champion Energy bill pay methods : AutoPay, one-time payments, and more
Consumers with Champion Energy that need to pay a bill have a few options, whether it's by AutoPay, a one-time payment, or an in-person location:
Bill pay method | Contact | Availability |
---|---|---|
AutoPay, online: Customer service portal |
Champion Energy Account setup |
24/7 |
One-time payment, online: Customer service portal |
Champion Energy one-time payment Click the Quick Pay Without Sign In button |
24/7 |
Bill pay phone number | 1-877-653-5090 | 24/7 |
Bill pay in-person, at any: |
ACE Cash Express MoneyGram |
depends on locale |
Mail bill payment use self-addressed envelope from Champion include bill stub and write your Champion Energy acct# on the check |
Champion Energy Services PO Box 4190 Houston, Texas 77210-4190 |
Send at least 5 days before bill due date |