Based in Houston, Champion Energy is a retail electric provider that offers residential and commercial electricity plans to residents living in deregulated energy states across the US. In Texas, Champion Energy joins 75+ retail electric providers in competing for customers. Champion Energy plans mostly have fixed rates, with only one variable rate plan, and a renewable energy plan (on a fixed rate). Swipe (or scroll) down for details on Champion Energy reviews, what the Champion Energy login platform, ManageMyAccount, has to offer to customers, Champion Energy bill pay, and how to contact Champion Energy customer service in Texas.

Champion Energy login & Champion Energy Services in Texas

Champion Energy customers are provided an account management platform using the Champion Energy login for ManageMyAccount. Here, customers are able to:

  • Establish (or update) Auto Pay for more efficient monthly payments
  • View billing preferences, details and past payments
  • View energy usage history
  • Manage contact details, like email addresses or phone numbers
  • Access Connect-A-Friend for referrals
  • Renew or change Champion Energy plans

Although Champion Energy does not currently have an app, the ManageMyAccount login is mobile friendly so customers can access their accounts on the go.

What's offered to Texans? : Champion Energy plans and rates

Champion Energy plans are offered across all investor-owned utility company service areas and include identical plan types. However, rates vary depending on the utility service area - which is the general case for electric provider plans.

Check out the plans offered to new customers at ChampionEnergyServices.com:

  • The Champion Energy Champ Saver plan: 1-,12-, 15-, and 24*-month contracts available
    No monthly base fee or minimum usage fee
    *24-month promotes $50 in free LEDS & $50 "smart" thermostat rebate
  • The Champion Energy Champ Silver plan: 24-month contract only
    For customers 60 years-old and over
    Promotes $50 in free LEDS & $50 "smart" thermostat rebate
  • The Champion Energy Free Weekends plan: 12-month contract only
    offers free power from midnight Friday through to 11:59pm on Sunday

For consumer awareness, here are the Champion Energy plans available that are not offered on ChampionEnergyServices.com (available on the powertochoose.org website, which is sponsored by the PUC of Texas):

  • The Champion Energy Champ Saver plan: 6-month contract
    No monthly base fee or minimum usage fee
  • The Champion Energy Green Energy plan: 12-month contract only
    Claims to use 100% renewable content
    Champion Energy does not specify renewable
    content details in their Terms of Service

In the past, the Champion Energy Free Nights plan was offered, but was removed from Champion's product offering and subsequently replaced with the Free Weekends plan.

Champion Energy : Early cancellation fees If deciding to become a Champion Energy customer, it's worth taking into consideration the flat, "Early Termination Fee" that is attached to all fixed rate electric plans:
6-month contract : $150
12-month contract : $150
15-month contract : $250
24-month contract : $250

Want a provider & plan that's less promotional and more straightforward?
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1(346)293-7657 OR Check out XOOM Energy !
Mon-Fri : 8am-2pm (CST) (English y español)

Champion Energy rates : Fixed rate plans

 The Champion Energy Champ Saver plan - terms: 6 / 12 / 15 / 24
 The Champion Energy Champ Silver plan
 The Champion Energy Free Weekends plan
 The Champion Energy Green Energy plan

A fixed rate is a rate whose price (in ¢/kWh) does not change over the whole period of the contract. Once the contract is finished, unless a customer renews it or terminates it, it will automatically switch to a variable rate plan.

Fixed rate plans can often be a good idea if you are able to lock in a good rate at the right time of year.

Electricity customers should choose a fixed rate contract of at least 12 months. Electricity prices per kilowatt-hour fluctuate throughout the year, and you may actually miss out on saving money by not being able to take advantage of prices when they are low. However, because electricity prices tend to increase over time, locking in fixed rates for longer periods may prove advantageous and deliver savings.

Champion Energy rates : Variable rate plans

 The Stream Energy Champ Saver plan - 1-month term only

A variable rate is a rate whose price (in ¢/kWh) may change each month. A variable can be at the discretion of the supplier, or the supplier can give rules on the variability of their rate - for example, that the energy rate for customers varies alongside the wholesale price of energy.

The great thing about variable rate plans offered from electric providers, like Champion Energy, is the ability to leave the plan and/or provider at any time without having to pay an "Early Cancellation Fee". Since providers are aware of this advantage on variable rate plans, the energy price quoted in a variable rate plan is almost always higher than a commitment-involved, fixed rate plans offered by the provider.

Minimum usage fee and base fees with Champion Energy

Champion Energy plans all come without any sort of minimum usage fee or base fee!. Both fees are optional charges that many providers choose to impose on customers in a way that prevents saving money by using less energy.

Similar to Champion Energy, electric providers like Bulb , Varsity Energy , and Rhythym only offer plans that are free of these rip-off fees and give the power back to consumers to save more money by using less energy.

Green energy plan by Champion Energy

 The Champion Energy Green Energy plan

 

The Champion Energy Green Energy plan claims to offer 100% renewable energy-sourced content. The details on how Champion Energy achieves this should be detailed in their Terms Of Service, which it is not. What's even more interesting is that this plan is not offered on the official ChampionEnergyServices.com website - but only shown on powertochoose.org (sponsored by the PUC of Texas).

Champion Energy's non-renewable plans only source 16.4% renewable content, which is lower than the Texas average of 19.1%.

What do customers think? : Champion Energy reviews in Texas

Over the last 6 months, Champion Energy has made the top 20 (at #19) on the list of the most formal complaints received against retail electric providers in Texas out of the 76 REPs registered, according to the Public Utilities Commission (PUC) of Texas. While some customers appreciate Champion Energy's rates and plan offering, unsatisfied customers have found a particular issue with billing and disconnection of electricity service. In fact, more than 80% of the formal complaints filed with the PUC were regarding Champion Energy's billing & service disconnection practices.

Popular review websites give Champion Energy:

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Champion Energy customer service number and power outages

Champion Energy power outage : Phone numbers Champion Energy mostly handles billing, new customer set ups, and transferring or ending service. In the event of a power outage, customers need to contact the utility company that services the area (since they are responsible for the electrical infrastructure). Find out "Which utility company is mine?" if your power goes out or, if you already know, use the power outage number (listed below) to report it:
 Oncor power outage: 1-888-313-4747
 CenterPoint power outage: 1-800-332-7143
 TNMP power outage: 1-888-866-7456
 AEP Texas power outage (North & Central): 1-866-223-8508

Need to contact Champion Energy to start service or ask a billing question? Here are some ways to contact the Champion Energy customer service:

Champion Energy customer service phone numbers in Texas
Reason Phone number Hours
(CST)
Texas Residential
customer service
1-877-653-5090 24/7
Bill payment 1-877-653-5090 24/7
Commercial
customer service
1-877-653-5090 24/7
Champion Energy outage:
CenterPoint:
Oncor:
TNMP:
AEP Texas:
Contact for utility company
1-800-332-7143
1-888-313-4747
1-888-866-7456
1-866-223-8508
24/7

Alternative ways to contact Champion Energy customer service in Texas are:

  • sending an email to: [email protected] or, if management is required: [email protected]
  • sending a letter to their corporate address:
    Champion Energy Services
    1500 Rankin Road
    Suite 200
    Houston, Texas
    77073

Champion Energy bill pay methods : AutoPay, one-time payments, and more

Consumers with Champion Energy that need to pay a bill have a few options, whether it's by AutoPay, a one-time payment, or an in-person location:

Champion Energy bill pay : Ways to make a payment
Bill pay method Contact Availability
AutoPay, online:
Customer service portal
Champion Energy
Account setup
24/7
One-time payment, online:
Customer service portal
Champion Energy
one-time payment

Click the
Quick Pay Without Sign In
button
24/7
Bill pay phone number 1-877-653-5090 24/7
Bill pay in-person,
at any:
ACE Cash Express
MoneyGram
depends
on
locale
Mail bill payment
use self-addressed envelope from Champion
include bill stub and
write your Champion Energy acct# on the check
Champion Energy Services
PO Box 4190
Houston, Texas
77210-4190
Send at least 5 days
before bill due date