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Electricity in Delaware, decoded.

By James Pochez Updated 6 min read

Delaware opened residential retail electricity choice in 2000, but only in Delmarva Power's footprint. The Delaware Electric Cooperative (DEC, ~108K members) and the 9 DEMEC municipal utilities operate as bundled-service providers — their members cannot shop. That makes Delaware the smallest, most fragmented retail-choice state in the US.

~440K
DE electric meters
1 IOU
+ 1 coop + 9 munis
2000
Retail choice opened
PJM
Wholesale market

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What 2000 changed

SOS or a competitive supplier — only in Delmarva territory

Since 2000, Delmarva Power customers can pick a competitive supplier. Co-op members and municipal customers cannot.

Stay on Standard Offer Service

Delmarva Power's default supply (called SOS) is procured via 3-year laddered auctions, with one-third of the portfolio re-bid each year.

  • Smoother rate than annual auction states (NJ, etc.).
  • No contract, no termination fee.
  • !Still tracks PJM wholesale prices over the medium term.

Pick a competitive supplier

A DPSC-licensed competitive supplier replaces the supply line of your bill. Delivery stays with Delmarva. Compare offers via the DPSC's iChooseEnergy portal.

  • Fixed-rate offers + renewable options.
  • !Read every contract for variable-after-intro pricing.

Note: retail choice does not apply in DEC or DEMEC municipal footprints.

Save these

DE emergency phone lines

For outages and gas leaks, always call your delivery utility.

Delmarva outage · 24/7

1-800-898-8042

Power outage, downed wires.

DEC outage · 24/7

1-855-332-9090

Delaware Electric Cooperative members.

Delmarva gas · 24/7

(302) 454-0317

Smell gas? Leave first, call from outside.

Delmarva customer service

1-800-375-7117

Billing, payment plans, account setup.

DEC customer service

(302) 856-8400

Co-op member services.

DPSC (regulator)

1-800-282-8574

File a complaint, check supplier licensing.

Quick answers

The questions DE households ask before calling their utility.

Look at the top of your last bill. Delmarva Power covers most of Delaware — all three counties (New Castle, Kent, Sussex), serving ~309K electric + ~134K gas customers. Delaware Electric Cooperative (DEC) serves ~108K members in southern Kent and Sussex counties. 9 DEMEC municipal utilities (Dover, Newark, Lewes, Milford, New Castle, Smyrna, Seaford, Middletown, Clayton) serve their own city footprints.

Yes if you're a Delmarva Power customer (~309K electric). Delaware opened residential retail choice in 2000. You can pick a DPSC-licensed competitive supplier or stay on Delmarva's Standard Offer Service (SOS). If you're a DEC member or a DEMEC municipal customer, you do not have retail choice — your co-op or city is also your supplier.

SOS is Delmarva's default supply rate, procured via 3-year laddered auctions. The DPSC approves an auction every year for a one-third slice of the SOS portfolio, so the blended rate smooths out wholesale spikes better than annual-auction states. Rates typically update each June 1.

Always your delivery utility, 24/7. Delmarva outage: 1-800-898-8042. Delaware Electric Cooperative: 1-855-332-9090. For DEMEC municipal customers (Dover, Newark, Lewes, etc.), call your city utility number.

The Delaware Municipal Electric Corporation is a joint-action agency that pools wholesale generation procurement for the 9 DE municipal utilities (Dover, Newark, Lewes, Milford, New Castle, Smyrna, Seaford, Middletown, Clayton). Customers in those cities buy their power from their city utility, which buys from DEMEC. There's no retail choice in that chain.

The Delaware Public Service Commission (DPSC) regulates Delmarva Power's delivery rates, licenses competitive suppliers and approves SOS auctions. The Division of the Public Advocate represents residential ratepayers in rate cases. DEC's rates are set by member-elected board. Municipal utility rates are set by city council.

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Article reviewed by Cornelia Zavoianu, Selectra energy expert

Written by

James Pochez

U.S. lead, energy markets

Read more from James

Biography

Master's in Energy Strategies from the École des Mines de Paris and a university exchange at the University of Chicago. Two years with GE Renewables on the Commercial Leadership Program before joining Selectra in November 2014 to build CallMePower from scratch.

Expertise

U.S. energy markets Deregulation Renewable energy