Address and contact
- Street address
- 716 17th St
Moline, IL 61265 - When to visit
- Counter open weekdays during business hours. Call first to confirm document requirements for new accounts and deposits.
- Service area
- Moline, Rock Island, East Moline, Silvis, Milan and the Illinois side of the Quad Cities region. MidAmerican serves ~80,000 IL electric meters in this NW corner of the state.
Call MidAmerican Energy
-
Customer service1-888-427-5632Mon to Fri, 7:00 AM to 7:00 PM
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Outages & downed wires (24/7)1-800-799-4443Restoration status at midamericanenergy.com
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Gas emergency (24/7)1-800-458-3464Smell gas? Leave the building first, then call from outside.
Bring photo ID and your MidAmerican account number for any account change. In-person payments are accepted in exact cash, money order or certified check.
What to do in person, what to call about
At the Moline office
- Drop off move-in paperwork and ID for a new account;
- Pay a disconnect notice and arrange reconnection;
- Sign a deferred-payment plan agreement;
- Hand-deliver landlord or estate documents;
- Pick up a deposit-refund check on a closed account.
Call instead for
- Power outages or downed wires (24/7);
- Suspected gas leak (leave the building first);
- Starting or stopping service for a move;
- Billing disputes and rate-class questions;
- Picking an ARES alternative supplier.
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