National Fuel Phone Number

National Fuel's main customer service line is 1-716-686-6123 for Buffalo customers, and 1-800-365-3234 outside the Buffalo area.


National Fuel Background

National Fuel is a local utility based in Williamsville, NY, and founded in 1902. National Fuel serves over 732,000 natural gas customers across New York cities like Buffalo, Jamestown, and Niagara Falls.

Customer Service Phone Numbers

Customer Location Telephone Number Hours of Operation
Buffalo Area 1-716-686-6123 Monday - Friday, 7:00 AM - 6:00 PM
Outside Buffalo 1-800-365-3234 Monday - Friday, 7:00 AM - 6:00 PM

Bill Pay Phone Number

Depending on your form of payment, you can pay your bill at the following numbers.

Payment Method Phone Number
Credit or debit card 1-866-999-7668
Checking account 1-866-999-3277

Emergency Phone Numbers

To report a power outage, call National Fuel's emergency line at 1-800-444-3130, 24/7. Speech or hearing-impared customers should call 711 or 1-800-622-1220.

If experiencing a gas emergency, be sure to leave your home and get to a safe place before calling National Fuel.

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