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Smart Prepaid Electric

Smart Prepaid Electric is a Dallas-based retail electricity provider that has existed in Texas since 2004. As their name suggests, they sell prepaid electricity plans.


Our Take On Smart Prepaid Electric

Based on our investigation into Smart Prepaid Electric's rates, contract options, and customer reviews, we rate the company out of five stars.

Compare reviews with other suppliers.

Smart Prepaid Electric provides - as their name suggests - prepaid plans which may be interesting to some Texas consumers. Keep in mind that you must have a smart meter in order to have prepaid electricity with Smart Power.

Available Plans

Plan Type Contract Length Features Early Termination Fee Our Thoughts
Fixed Rate Plan 6 months

Includes a $4.95 base charge

Security deposit may be required


In general we would probably recommend a longer-term fixed rate option, but choosing a six-month contract could be more convenient for some (e.g. if you think you might be moving house in the near future).

Variable Rate Month-to-month

Includes a $4.95 base charge


In general we don't recommend variable rates. Find out why

How No-Deposit Plans Work

Instead of receiving a monthly bill for your past power consumption, with prepaid power you pay for your electricity in blocks, topping it off as you use it. The main advantage of prepaid electricity plans is that they don't require security deposits or credit checks. However, rates are often higher than "postpaid" options, and disconnection procedures are often much shorter. Find out more about prepaid plans in our guide.

Customer Reviews for Smart Prepaid Electric

We give Smart Prepaid Electric a star-rating rating.

There are few customer reviews of Smart Prepaid Electric online. As both the Texas PUC and the Better Business bureau have rated Smart Prepaid Electric positively due to the low number of complaints filed, we can assume that most Smart Prepaid Electric customers are satisfied with their service. 

About Smart Prepaid Electric

Smart Prepaid Electric was founded in 2010 and operates in Texas only. It is an affiliate of Fulcrum Retail holdings, which also owns Amigo Energy and Tara Energy. Fulcrum Retail Holdings itself is owned by Just Energy.

Contact Smart Prepaid Electric

Check Your Balance

Call Smart Prepaid Electric's 24/7 automated phone system to get your balance and to make payments. This number is available toll-free at 1-877-773-3133. If you have already registered your phone number with Smart Prepaid Electric, you can get your balance by SMS when you text 'Balance' to (713) 489-6087.


You can email Smart Prepaid Electric at [email protected].

Smart Prepaid Electric Customer Service Phone Number

You can reach Smart Prepaid Electric toll-free at 1-877-773-8099. Their customer service hours are Monday through Friday from 8:00 a.m. to 7:00 p.m., and on Saturdays from 9:00 a.m. - 2:00 p.m. Customer service is closed on Sundays and holidays.

Mailing Address:

Smart Prepaid Electric
5251 Westheimer Rd Ste 1000
Houston, TX, 77056

Interested in Smart Prepaid Electric?
We're here to help. Call us at 832-460-0233 to speak to an energy expert and find the lowest rates available in your area!

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Callmepower is independent and not affiliated with any supplier or utility.