We have decided to rate YEP Energy 3 stars.
With fairly positive customer reviews, decent plan options, and pretty low prices, we think YEP could be a good option for some consumers.
BBB RANKING Yep Energy has been rated A+ by the Better Business Bureau for the low incidence of consumer complaints filed against it relative to its size.
YEP generally offers competitive prices, with rates in line with other companies' offerings. However, pricing can vary according to where you live. Call us at 1 (832) 460-0233 and tell us your zip code to get competing offers and find the lowest prices and best plans for you.
Variable Rates We generally don't encourage customers to choose variable rate plans, because the advertised price is often for the first month only, and prices can rise unexpectedly in later months. Unless you have a specific reason to need a very short term plan with no early termination fee, it is better to lock in your rate with a fixed-term contract.
Customer experiences with YEP seem to be overall positive. Online comments have centered around:
- Generally positive experience with customer service department
- Customers appreciate savings
- Price increases on variable rate plans
We like that YEP Energy offers relatively transparent Terms & Conditions, though they could be clearer. You might want to be aware of the following:
- No early termination fee if you move and provide proof
- Somewhat high early termination fees