NYSEG office in Binghamton (ZIP 13904)

By James Pochez | Updated 25 May 2026 | 3 min read

The NYSEG office at 18 Link Drive in Binghamton (ZIP 13904) is a walk-in customer-service centre serving the Southern Tier. You can pay a bill, open or close an account, and discuss billing in person. Power outages and gas emergencies must be reported by phone, not on site.

18 Link Drive, Binghamton NY 13904 Mon-Fri 8:00 AM to 4:30 PM Southern Tier

Address, hours and phone

Walk-in address

New York State Electric & Gas
18 Link Drive
Binghamton, NY 13904
United States

Second NYSEG location in Binghamton, complementing the Lewis Street (13901) office.

Hours of operation

Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Saturday: Closed
Sunday: Closed

Local office

1-607-762-7200

Mon-Fri 8:00 AM to 4:30 PM

Electric outage (24/7)

1-800-572-1131

Report outages and downed lines

Gas emergency (24/7)

1-800-572-1121

Smell gas? Leave first, then call.

General customer service is available at 1-800-572-1111, Mon-Fri 7:00 AM to 7:00 PM.

What you can do at this office

You can come in person to

Pay a bill in cash, by check or by card.

Open or close an account (bring ID and your move-in date).

Set up budget billing or a deferred payment agreement.

Drop off hardship or medical-protection paperwork.

Get help reading a paper bill or a disconnect notice.

Call instead for

Power outage: call 1-800-572-1131 any time.

Gas leak or gas smell: leave the building and call 911, then 1-800-572-1121.

Downed power line: stay 30 ft away and call 1-800-572-1131.

Start service when moving in: call 5 business days ahead.

Pick or switch an ESCO: use Power to Choose, not the office.

Other NYSEG offices

NYSEG runs 19 walk-in offices across upstate New York. If Link Drive is not the closest, try one of these nearby Southern Tier locations.

Binghamton (Lewis St)

31 Lewis Street

ZIP 13901

Vestal

4425 Old Vestal Road

ZIP 13850

Vestal (Murray Hill)

101 Murray Hill Road

ZIP 13850

Deposit

173 2nd Street

ZIP 13754

Norwich

135 County Road 32A

ZIP 13815

Ithaca

1387 Dryden Road

ZIP 14850

Oneonta

Oneonta service center

ZIP 13820

See all 19 offices

Browse by region or ZIP

Useful links

For tasks that do not need a visit, the following pages handle most NYSEG requests online or by phone.

NYSEG utility hubCompany overview, service map, history. Pay your billOnline, phone, mail and autopay options. Move in: start serviceCall 5 business days before move-in. Move out: stop serviceAvoid extra charges after you leave. All contact optionsEvery phone line, email and mailing address. Electricity in New YorkESCO suppliers and the deregulated market.

NYSEG rates are regulated by the New York Public Service Commission (PSC). NYSEG is a subsidiary of Avangrid.

18 deregulated jurisdictions

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