NYSEG office in Brewster (ZIP 10509)

By James Pochez | Updated 25 May 2026 | 3 min read

The NYSEG office at 35 Milan Road in Brewster (ZIP 10509) is a walk-in customer-service centre serving NYSEG's Lower Hudson territory in Putnam County. You can pay a bill, open or close an account, and discuss billing in person. Outages and gas leaks must be reported by phone, not on site.

35 Milan Road, Brewster NY 10509 Mon-Fri 8:00 AM to 4:30 PM Lower Hudson

Address, hours and phone

Walk-in address

New York State Electric & Gas
35 Milan Road
Brewster, NY 10509
United States

Putnam County service centre, covering the Brewster, Carmel and Mahopac corridor.

Hours of operation

Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Saturday: Closed
Sunday: Closed

Customer service

1-800-572-1111

No direct local line; main hotline routes here.

Electric outage (24/7)

1-800-572-1131

Report outages and downed lines

Gas emergency (24/7)

1-800-572-1121

Smell gas? Leave first, then call.

The Brewster office no longer publishes a direct phone number. For account questions, use the main customer-service hotline above (Mon-Fri 7:00 AM to 7:00 PM).

What you can do at this office

You can come in person to

Pay a bill in cash, by check or by card.

Open or close an account (bring ID and your move-in date).

Set up budget billing or a deferred payment agreement.

Drop off hardship or medical-protection paperwork.

Get help reading a paper bill or a disconnect notice.

Call instead for

Power outage: call 1-800-572-1131 any time.

Gas leak or gas smell: leave the building and call 911, then 1-800-572-1121.

Downed power line: stay 30 ft away and call 1-800-572-1131.

Start service when moving in: call 5 business days ahead.

Pick or switch an ESCO: use Power to Choose, not the office.

Other NYSEG offices

NYSEG runs 19 walk-in offices across upstate New York. If Brewster is not the closest, try one of these.

Goshen

250 W Main Street

ZIP 10924

Liberty

26 Wierk Avenue

ZIP 12754

Mechanicville

6 Werner Road

ZIP 12065

Plattsburgh

4125 Route 22

ZIP 12901

Binghamton

31 Lewis Street

ZIP 13901

Vestal

4425 Old Vestal Road

ZIP 13850

Norwich

135 County Road 32A

ZIP 13815

See all 19 offices

Browse by region or ZIP

Useful links

For tasks that do not need a visit, the following pages handle most NYSEG requests online or by phone.

NYSEG utility hubCompany overview, service map, history. Pay your billOnline, phone, mail and autopay options. Move in: start serviceCall 5 business days before move-in. Move out: stop serviceAvoid extra charges after you leave. All contact optionsEvery phone line, email and mailing address. Electricity in New YorkESCO suppliers and the deregulated market.

NYSEG rates are regulated by the New York Public Service Commission (PSC). NYSEG is a subsidiary of Avangrid.

18 deregulated jurisdictions

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