Address, hours and phones
Walk-in address
Orange & Rockland UtilitiesPort Jervis Business Office
15 Jersey Avenue
Port Jervis, NY 12771
United States
Port Jervis sits on the Delaware River where the New York, New Jersey and Pennsylvania state lines meet.
Customer service hours
- Monday
- 8:00 am - 7:00 pm
- Tuesday
- 8:00 am - 7:00 pm
- Wednesday
- 8:00 am - 7:00 pm
- Thursday
- 8:00 am - 7:00 pm
- Friday
- 8:00 am - 7:00 pm
- Saturday
- Closed
- Sunday
- Closed
Emergency lines below run 24/7, holidays included.
What this office handles
You can come in person to
Call instead for
Tri-state nuance. O&R operates in three states under three different regulators. New York is overseen by the NY PSC; New Jersey customers are billed by Rockland Electric Company under the NJ BPU; Pennsylvania customers are served by Pike County Light & Power under the PA PUC. This Port Jervis office is the NY office; if you cross the bridge into Matamoras (PA) or Montague Township (NJ), your rates and tariff are different even though the logo on the bill is the same.
Other Orange & Rockland offices nearby
If Port Jervis is not the closest location, O&R runs two other walk-in offices in its New York footprint.
Monroe
500 Route 208 (Blooming Grove Operations Center)
ZIP 10950 - Orange County - about 26 mi east.
Spring Valley
390 W. Route 59
ZIP 10977 - Rockland County - about 42 mi southeast.
If you actually need Con Edison (NYC and Westchester), you are on the wrong page — O&R and ConEd share a parent but are separate utilities with separate territories.
Useful Orange & Rockland links
For tasks that do not need a visit, the pages below cover the common O&R requests online or by phone.
O&R delivery rates are regulated by the New York Public Service Commission (PSC). Supply rates can be shopped through a PSC-licensed ESCO.
More U.S. states with energy choice
Same playbook, different utility. Pick another deregulated state to compare utilities, suppliers and switching rules.
