Contact Central Hudson Gas and Electric in New York State

You can get in touch with your local New York State utility company Central Hudson Gas & Electric in a number of ways, depending on the circumstance.

Customer Service Phone Numbers

Emergency Contact Information

In the case of a natural gas or electrical emergency, leave your home immediately and get to a safe place. Then call:

• Gas Emergencies: 1-800-942-8274
• Electricity Emergencies: 1-845-452-2700

Bill Pay Phone Number

Call the automated main customer service line at 1-845-452-2700, or 1-800-527-2714 if calling from outside 845 area code.

You can also use this number to report an outage, start or end service, and more.

Fax Number

Call Center Fax: 1-845-486-5658

Central Hudson offices

You can go in person to one of Central Hudson's locations to resolve any billing, or electricity and gas related service issues.

Mailing Address

You can reach Central Hudson by mail at:

Central Hudson Gas & Electric Corp.
284 South Avenue
Poughkeepsie, NY 12601

Administrative Offices

Calling a specific person? You can reach Central Hudson's Administrative Offices at 1-845-452-2000 where you'll be transferred to the right person.

Contact the Central Hudson Supervisor

If you have issues that are unresolved after speaking with customer service, you may reach Paula Herring, Operating Supervisor Community Relations & Consumer Outreach, at 1-845-486-5636.

Further Concerns

You can reach out to one of the following people based on further concerns or questions you may have.

Reporting Utility Theft

If you suspect someone is tampering with meters or stealing service, you can anonymously call Central Hudson's Crime Hotline at 1-877-728-3465.

Central Hudson Officers

You are also free to contact Central Hudson's officers and administration, though their direct contact information is not available.