731-422-7500
Outage line
Jackson Energy Authority
911
Emergency
Downed wires, fire, injury
24/7
Reporting
Report on the map anytime
Jackson power outage map: outages near you right now by zip code
This is a Jackson power outage map near you — centered at lat 35.6145, lng -88.8139 (the heart of Jackson) and zoomed to neighborhood level. Use the +/− controls to drill down to your zip code; every Jackson zip code is covered by reports submitted in the past few hours. Active outages appear in red; resolved outages within the past few hours in green.
For a wider regional view (statewide), see the Tennessee power outage map. For the nationwide live map, see the USA power outage map.
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Latest power outage update near you in Jackson
For the most accurate estimated restoration time (ETR) for your address, the authoritative source is Jackson Energy Authority’s official outage map — they can see exactly which circuit you’re on. Tap below to open it.
Open Jackson Energy Authority live outage mapFor push notifications when crews are dispatched and power is restored, opt in to Jackson Energy Authority’s SMS or app alerts — that’s the fastest way to get a personalized restoration update.
Community reports from Jackson residents
Active power outages right now
The most recent active outages reported across the USA.
No active power outages reported right now. Report an outage if your lights just went out.
Data is based on user reports. Only active outages are shown. The confidence score is derived from the number of reports and their geographic proximity. For verified information, check your utility’s official outage map.
Report your outage in Jackson
Adding your address to the live map helps neighbors know they’re not alone and lets us identify hotspots faster. For crew dispatch, you still need to call Jackson Energy Authority directly — reporting here is supplementary.
Your outage report was submitted. Thank you for helping your neighbors!
Reports are submitted anonymously and help other residents see where outages are happening. For official outage reporting, also contact your utility directly — only they can dispatch a crew.
Who to call for an outage in Jackson
The utility that owns the poles & wires in Jackson is Jackson Energy Authority. Use their dedicated outage line — not the general customer-service number.
Jackson Energy Authority
All utilities serving Tennessee
Tennessee Valley Authority (TVA)
Statewide wholesale; 150+ local power companies distribute.
1-800-824-3861Are Jackson residents eligible for compensation?
Jackson sits in Tennessee, so the rules that apply to your outage are Tennessee’s. No automatic compensation framework. The state PUC/PSC accepts disputed claims case-by-case.
Your Jackson eligibility right now
You can file a claim directly with your utility for spoiled food and damaged appliances when the outage is utility-caused. Reimbursement is not guaranteed. File within 30–60 days with receipts, photos and a timeline.
For Jackson addresses: file the claim directly with Jackson Energy Authority (outage line 731-422-7500) — they own the wires in your neighborhood, so they handle the claim.
Quick checklist for your Jackson claim:
- Photograph spoiled food before discarding it — date-stamped phone photos are accepted.
- Note the outage start and end times (your utility’s outage map archives this; screenshot it).
- Save replacement receipts for groceries, prescription refills and any damaged electronics.
- File within 30 days through Jackson Energy Authority's claims portal. Disputed claims go to the state PUC.
Renters in Jackson: see the renters insurance breakdown — many HO-4 policies include a $500–$1,000 food spoilage benefit with no deductible, regardless of cause. For Tennessee-wide rules and the state PUC complaint pathway, see the Tennessee compensation page.