512-322-9100
Outage line
Austin Energy
911
Emergency
Downed wires, fire, injury
24/7
Reporting
Report on the map anytime
Austin power outage map: outages near you right now by zip code
This is a Austin power outage map near you — centered at lat 30.2672, lng -97.7431 (the heart of Austin) and zoomed to neighborhood level. Use the +/− controls to drill down to your zip code; every Austin zip code is covered by reports submitted in the past few hours. Active outages appear in red; resolved outages within the past few hours in green.
For a wider regional view (statewide), see the Texas power outage map. For the nationwide live map, see the USA power outage map.
Outage data could not be loaded.
Latest power outage update near you in Austin
For the most accurate estimated restoration time (ETR) for your address, the authoritative source is Austin Energy’s official outage map — they can see exactly which circuit you’re on. Tap below to open it.
Open Austin Energy live outage mapFor push notifications when crews are dispatched and power is restored, opt in to Austin Energy’s SMS or app alerts — that’s the fastest way to get a personalized restoration update.
Community reports from Austin residents
Active power outages right now
The most recent active outages reported across the USA.
No active power outages reported right now. Report an outage if your lights just went out.
Data is based on user reports. Only active outages are shown. The confidence score is derived from the number of reports and their geographic proximity. For verified information, check your utility’s official outage map.
Report your outage in Austin
Adding your address to the live map helps neighbors know they’re not alone and lets us identify hotspots faster. For crew dispatch, you still need to call Austin Energy directly — reporting here is supplementary.
Your outage report was submitted. Thank you for helping your neighbors!
Reports are submitted anonymously and help other residents see where outages are happening. For official outage reporting, also contact your utility directly — only they can dispatch a crew.
Who to call for an outage in Austin
The utility that owns the poles & wires in Austin is Austin Energy. Use their dedicated outage line — not the general customer-service number.
Austin Energy
All utilities serving Texas
Oncor Electric Delivery
North and West Texas TDU — Dallas, Fort Worth, Arlington, Waco, Midland, Odessa, Tyler, Killeen.
1-888-313-4747CenterPoint Energy
Greater Houston Gulf Coast TDU — Houston, Sugar Land, Pasadena, Pearland, Katy, Galveston.
1-800-332-7143AEP Texas
South and West Texas TDU — Corpus Christi, Laredo, Abilene, San Angelo, McAllen, Brownsville.
1-866-223-8508Texas-New Mexico Power (TNMP)
Pockets statewide TDU — League City, Texas City, Lewisville, Pecos, Fort Stockton.
1-888-866-7456Are Austin residents eligible for compensation?
Austin sits in Texas, so the rules that apply to your outage are Texas’s. No automatic compensation. Claims go directly to the TDU (Oncor, CenterPoint, AEP Texas, TNMP). The Texas PUC has oversight if claims are denied. After the Feb 2021 winter storm event, several class-action cases were filed.
Your Austin eligibility right now
File a claim with your TDU (not your REP) within 30 days. PUC complaint available if denied. Hurricane Beryl and ice-storm class actions are precedent.
For Austin addresses: file the claim directly with Austin Energy (outage line 512-322-9100) — they own the wires in your neighborhood, so they handle the claim.
Quick checklist for your Austin claim:
- Photograph spoiled food before discarding it — date-stamped phone photos are accepted.
- Note the outage start and end times (your utility’s outage map archives this; screenshot it).
- Save replacement receipts for groceries, prescription refills and any damaged electronics.
- File within 30 days through Austin Energy's claims portal. Disputed claims go to the state PUC.
Renters in Austin: see the renters insurance breakdown — many HO-4 policies include a $500–$1,000 food spoilage benefit with no deductible, regardless of cause. For Texas-wide rules and the state PUC complaint pathway, see the Texas compensation page.