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US retail energy supplier

CPL Retail Energy US

CPL Retail Energy is the retail brand serving the Texas Gulf Coast, descended from the historic Central Power and Light utility that served Corpus Christi, the Rio Grande Valley and the Coastal Bend region for over a century. Now operated as a competitive retail electric provider in the AEP Texas Central TDU territory.

See CPL plans Call 1-877-806-6660
Founded 2002 Corpus Christi, TX 1 state served

Founded

2002

Years in the US market

About

Who is CPL Retail Energy?

Registered as CPL Retail Energy, LP, CPL Retail Energy uses this legal name for state public-utility-commission filings and customer contracts. The trading name on bills is the shorter, more recognisable form.

The company is headquartered in Corpus Christi, TX, where it runs senior management, customer operations and regulatory liaison with state commissions.

CPL Retail Energy was established in 2002. A longer track record means more years operating under state-commission rules and a wider history of customer feedback, billing and regulatory interactions.

CPL Retail Energy operates independently — it is not part of a larger corporate group. This typically means faster decision-making but less wholesale-market scale.

Service area

Where CPL Retail Energy operates

Electricity

1 state

  • TX

Service availability varies by zip code within each state. Eligibility depends on your local utility's deregulation status — check on CPL Retail Energy's website with your zip code before enrolling.

Plan structure

What plan types does CPL Retail Energy offer?

Fixed-rate

12, 24 or 36-month fixed-rate plans — the standard CPL product.

Variable / month-to-month

No-commitment indexed rate. Common renewal default — watch for this.

Renewable

Optional Green-e certified REC-matched plans in select terms.

Renewable content: CPL's renewable plans are matched with Green-e certified RECs sourced from US wind and solar.

See current CPL plans & rates

Timeline

CPL Retail Energy — key moments

  1. 1916

    Central Power and Light Company incorporated in Texas, serving the Coastal Bend, South Texas and Lower Rio Grande Valley.

  2. 2000

    American Electric Power acquires Central and South West Corporation, CPL's parent, folding CPL into AEP.

  3. 2002

    Texas deregulates the retail electricity market. CPL Retail Energy LP is created as the competitive retail successor for the former CPL service area.

  4. 2016

    AEP Texas reorganises the regulated distribution business; CPL Retail Energy continues operating as a competitive REP in the AEP Texas Central territory.

Contact

Reach CPL Retail Energy customer service

CPL Retail Energy's customer service handles enrollment questions, billing, switching and complaints. Have your account number from a recent bill ready to speed up the call.

  • Have your CPL account number from a recent bill ready to speed up the call.
  • For service outages or downed wires, call AEP Texas (the TDU) at 1-866-223-8508 — not CPL Retail Energy. The retail supplier never handles the physical grid.
  • CPL's footprint covers Corpus Christi, the Rio Grande Valley, Laredo and surrounding South Texas counties.
  • Spanish-language service is essential in the region and is available at the same number.

Customer service

1-877-806-6660

Mon-Fri 7 a.m. - 7 p.m. CT

CPL Retail Energy online account

Frequently asked

CPL Retail Energy — answers to common questions

CPL Retail Energy is regulated by the public utility commission in each state where it operates. Reliability is best judged against your own usage profile: read recent reviews, confirm the customer-service hours match when you actually need to call, and compare the unit rate against the utility's price-to-compare for your zip code.

Plans can typically be enrolled directly on CPL Retail Energy's website or by calling 1-877-806-6660. Before signing up, always compare the unit rate (¢/kWh for electricity, $/therm for gas) against your utility's price-to-compare for your zip code.

You can switch your retail supplier at any time, though early termination fees (typically $50-$200) may apply if you are on a fixed-rate plan and within the contract term. Check your enrollment letter or Terms of Service for the exact figure. Switching back to your default utility supply is always free.