US retail energy supplier

BlueRock Energy US

A Syracuse, NY-based independent Energy Service Company (ESCO), BlueRock Energy supplies retail electricity and natural gas to more than 21,000 customers across the Northeast — primarily New York and Pennsylvania, with historic operations in CT, MA and NJ.

See BlueRock plans Call 1-877-280-4909

Over 21,000 Syracuse, NY 2 states served

Customers

Over 21,000

Households served

About

Who is BlueRock Energy?

Registered as BlueRock Energy, Inc., BlueRock Energy uses this legal name for state public-utility-commission filings and customer contracts. The trading name on bills is the shorter, more recognisable form.

The company is headquartered in Syracuse, NY, where it runs senior management, customer operations and regulatory liaison with state commissions.

BlueRock Energy operates independently — it is not part of a larger corporate group. This typically means faster decision-making but less wholesale-market scale.

Service area

Where BlueRock Energy operates

Electricity

2 states

Natural gas

2 states

Service availability varies by zip code within each state. Eligibility depends on your local utility's deregulation status — check on BlueRock Energy's website with your zip code before enrolling.

Plan structure

What plan types does BlueRock Energy offer?

Fixed-rate electricity

Lock in a per-kWh supply rate for the contract term — typical for residential customers in upstate NY and PA utility territories.

Fixed-rate natural gas

Lock in a per-therm gas commodity rate for the contract term. Available in eligible NY and PA gas-utility service areas.

Variable-rate plans

Month-to-month plans where the unit rate moves with wholesale-market conditions each billing cycle.

See current BlueRock plans & rates

Timeline

BlueRock Energy — key moments

2003

BlueRock Energy, Inc. founded in Syracuse, NY as an independent Energy Service Company (ESCO) licensed by the NY Public Service Commission.
2010

Expanded into Pennsylvania, Connecticut, Massachusetts and New Jersey deregulated markets.
2015

Reached the 20,000-customer milestone and held an A+ BBB rating from the Upstate NY bureau.
2020

Refocused operations on core NY and PA markets after a period of multi-state expansion.

Contact

Reach BlueRock Energy customer service

BlueRock Energy's customer service handles enrollment questions, billing, switching and complaints. Have your account number from a recent bill ready to speed up the call.

Have your BlueRock Energy account number from a recent bill ready before calling.
For an electricity outage or downed wires, call your local utility (e.g. National Grid, NYSEG, RG&E, PPL) — BlueRock never handles the physical grid.
Bilingual customer service may be available — confirm with the agent when you call.

Customer service

1-877-280-4909 BlueRock Energy online account

Frequently asked

BlueRock Energy — answers to common questions

BlueRock Energy is regulated by the public utility commission in each state where it operates. Reliability is best judged against your own usage profile: read recent reviews, confirm the customer-service hours match when you actually need to call, and compare the unit rate against the utility's price-to-compare for your zip code.

Plans can typically be enrolled directly on BlueRock Energy's website or by calling 1-877-280-4909. Before signing up, always compare the unit rate (¢/kWh for electricity, $/therm for gas) against your utility's price-to-compare for your zip code.

You can switch your retail supplier at any time, though early termination fees (typically $50-$200) may apply if you are on a fixed-rate plan and within the contract term. Check your enrollment letter or Terms of Service for the exact figure. Switching back to your default utility supply is always free.