ConEdison Solutions Reviews
ConEdison Solutions is an alternate supplier serving 7 states with natural gas and electricity service. Fixed rates can deliver savings and there are no early termination fees. However the company may not respond to all official complaints.
Our Analysis
ConEdison Solutions offers fixed rate and renewable energy plans that many customers find to offer competitive rates. Additionally, many plans do not feature an early cancellation fee.
Variable rates however are less stable. The company also has a C- rating from the Better Business Bureau for failing to respond to some official complaints. Compare reviews with other suppliers.
Rate Plans Available
| Rate type | Details | Contract Length & Early Cancellation Fee | Our recommendation |
|---|---|---|---|
| Fixed rates |
|
|
Recommended:
|
| Variable rates |
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Not recommended |
Savings on Fixed Rates
ConEdison Solutions often offers competitive rates on fixed rate plans, which can really save customers money on the price they pay for natural gas per therm/cubic foot or electricity per kilowatt-hour in comparison with their local utility.
Read more about common contract conditions.
We do not recommend variable rate plans, because customers report they may become more expensive than rates offered by your local utility. Because variable rates are not regulated by your state government, they can become volatile.
No Early Termination Fees
Additionally, if customers are not sure they will want to stay on their contract for the entire length, they will be able to cancel without fees for many of the deals ConEdison Solutions offers.
Green Energy
Customers appreciate the availability of renewable options with ConEdison Solutions on its electricity plans. Either coming from 100% wind, or mixed hydro- and wind sources, these plans give consumers the peace of mind that their electricity was generated in an environmentally-sustainable way.
Experienced Customer Service Representatives
As a subsidiary of ConEdison, a historic utility, ConEdison Solutions already has expertise in the field. Customers appreciate how knowledgeable customer service representatives are.
Mediocre Service Ratings
The Better Business Bureau (BBB) gives ConEdison Solutions a C- rating for not responding to all official complaints filed against the business. However, positive factors according to the BBB include that the business receives a low number of complaints based on its size, and it has resolved some complaints well.
Background
ConEdison Solutions serves 7 US states with natural gas and electricity. A subsidiary of Commonwealth Edison, a New York Utility, the company was established in 1997. It serves over 270,000 customers, and is based in Valhalla, New York with offices across the country.