You are here

Contact Duke Energy Retail

Duke Energy Retail was acquired by Dynegy, Inc. in April, 2015. They can be reached at 1-877-331-3045.

Call Customer Service

Contact Dynegy for any question about signing up, terms & conditions, your supply bill, your tariffs, or payments, from Monday to Saturday, 8pm - 5pm EST:

Residential/Business Customer Service 1-877-331-3045

Email Customer Service

To reach Dynegy's customer service by email, please fill in the online Contact Form.

Contact by Post

For payments Duke Energy Retail
PO Box 1327
Charlotte, NC 28201-1327
For general correspondence Dynegy
312 Walnut Street, Suite 1500
Cincinnati, Ohio 45202

Callmepower is independent and not affiliated with any supplier or utility.