Contact NRG Energy

Reach NRG Home customer service at 1-855-500-8703. Complete contact information is below.

Customer Service Phone Numbers

You can reach NRG Energy's customer service at the following numbers, for questions on billing, rates, service, and more:

  • New Jersey: 1-609-524-4500
  • Texas: 1-713-537-3000
  • NRG Renew: 1-760-710-2140

Other customers can reach NRG Energy Customer Service at 1-855-500-8703. Customer Service hours are Monday through Friday from 8:00 a.m. to 8:00 p.m. ET, and Saturday from 9:00 a.m. to 1:00 p.m. ET.

Fax Information

You can send fax correspondence to the New Jersey location at 1-609-524-4501.

NRG Home's Email Address

Email NRG Home customer service at [email protected], with your your name, service address and utility account number for the best service. The typical response time is within three business days.

Headquarter Locations

NRG Energy has three headquarter locations, as follows:

State Address
New Jersey NRG Energy
211 Carnegie Center
Princeton, NJ 08540-6213
Texas NRG Energy
1201 Fannin Street
Houston, TX 77002
Arizona (Renew Customers) NRG Renew
4900 Scottsdale Road, Suite 5000
Scottsdale, AZ 85251

Solar Energy Contact Number

You can contact 1-866-735-1214 for questions and concerns related to home solar service. You can also sign up for solar services at this number.

More Information

Learn more about NRG Energy on our company profile page, read customer reviews for the company, and compare reviews with other suppliers.

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