Contact NRG Energy
Reach NRG Home customer service at 1-855-500-8703. Complete contact information is below.
Customer Service Phone Numbers
You can reach NRG Energy's customer service at the following numbers, for questions on billing, rates, service, and more:
- New Jersey: 1-609-524-4500
- Texas: 1-713-537-3000
- NRG Renew: 1-760-710-2140
Other customers can reach NRG Energy Customer Service at 1-855-500-8703. Customer Service hours are Monday through Friday from 8:00 a.m. to 8:00 p.m. ET, and Saturday from 9:00 a.m. to 1:00 p.m. ET.
You can send fax correspondence to the New Jersey location at 1-609-524-4501.
NRG Home's Email Address
Email NRG Home customer service at [email protected], with your your name, service address and utility account number for the best service. The typical response time is within three business days.
NRG Energy has three headquarter locations, as follows:
|New Jersey||NRG Energy
211 Carnegie Center
Princeton, NJ 08540-6213
1201 Fannin Street
Houston, TX 77002
|Arizona (Renew Customers)||NRG Renew
4900 Scottsdale Road, Suite 5000
Scottsdale, AZ 85251
Solar Energy Contact Number
You can contact 1-866-735-1214 for questions and concerns related to home solar service. You can also sign up for solar services at this number.