US retail energy supplier

Veteran Energy US

Operated by Just Energy and headquartered in Houston, Texas, Veteran Energy is a values-positioned retail electric provider that donates a portion of revenue to US military causes including the Folds of Honor Foundation. Plans are conventional fixed-rate Texas electricity tariffs.

See Veteran plans Call 1-866-728-9460

Founded 2011 Houston, TX 1 state served

Founded

2011

Years in the US market

About

Who is Veteran Energy?

Registered as Veteran Energy, a brand of Just Energy Texas LP, Veteran Energy uses this legal name for state public-utility-commission filings and customer contracts. The trading name on bills is the shorter, more recognisable form.

The company is headquartered in Houston, TX, where it runs senior management, customer operations and regulatory liaison with state commissions.

Veteran Energy was established in 2011. A longer track record means more years operating under state-commission rules and a wider history of customer feedback, billing and regulatory interactions.

Veteran Energy is part of the Just Energy Group group, which provides shared governance, financial backing and a broader pool of expertise in wholesale-market trading, hedging and regulatory work.

Service area

Where Veteran Energy operates

Electricity

1 state

Service availability varies by zip code within each state. Eligibility depends on your local utility's deregulation status — check on Veteran Energy's website with your zip code before enrolling.

Plan structure

What plan types does Veteran Energy offer?

Patriot Plus 12 / 24

Standard fixed-rate plans with a portion of monthly revenue donated to the Folds of Honor Foundation; rates aligned with Just Energy's broader Texas catalogue.

Honor Green

100% renewable fixed-rate plans matched with Green-e certified RECs.

Renewable content: Honor Green plans are matched with Green-e certified Renewable Energy Certificates sourced from US wind and solar projects.

See current Veteran plans & rates

Timeline

Veteran Energy — key moments

2011

Veteran Energy launches as a Just Energy brand targeting US military households in Texas, with a Folds of Honor charitable partnership.
2021

Continues operating through Winter Storm Uri under the broader Just Energy umbrella; Just Energy itself files for CCAA protection in March 2021.
2022

Just Energy emerges from CCAA restructuring with new ownership; Veteran Energy continues as an active Just Energy brand in Texas.

Contact

Reach Veteran Energy customer service

Veteran Energy's customer service handles enrollment questions, billing, switching and complaints. Have your account number from a recent bill ready to speed up the call.

For service outages or downed wires, call your TDU rather than Veteran — CenterPoint (713-207-2222), Oncor (888-313-4747), AEP Texas (877-373-4858), TNMP (888-866-7456).
Charitable contribution per kWh is small but disclosed in the Electricity Facts Label — read it for the exact donation amount.

Customer service

1-866-728-9460

Monday-Friday 8 a.m. - 7 p.m. CT

Veteran Energy online account

Frequently asked

Veteran Energy — answers to common questions

Veteran Energy is regulated by the public utility commission in each state where it operates. Reliability is best judged against your own usage profile: read recent reviews, confirm the customer-service hours match when you actually need to call, and compare the unit rate against the utility's price-to-compare for your zip code.

Plans can typically be enrolled directly on Veteran Energy's website or by calling 1-866-728-9460. Before signing up, always compare the unit rate (¢/kWh for electricity, $/therm for gas) against your utility's price-to-compare for your zip code.

You can switch your retail supplier at any time, though early termination fees (typically $50-$200) may apply if you are on a fixed-rate plan and within the contract term. Check your enrollment letter or Terms of Service for the exact figure. Switching back to your default utility supply is always free.