Smell gas? Call National Grid 1-800-892-2345, not PSEG LI
PSEG Long Island runs the electric grid only. Gas service in eastern Suffolk is delivered by National Grid. If you smell gas, leave the building first and call 1-800-892-2345 from outside.
Riverhead office at a glance
- Address
- 117 Doctor's Path
Riverhead, NY 11901 - Opening hours
- Monday through Friday, 8:30 AM to 5 PM
- County
- Suffolk (eastern)
- Service operator
- PSEG Long Island for LIPA (electric only)
PSEG LI customer service
Billing, start or stop service. Monday to Friday, 8 AM to 8 PM.
24/7 outage + downed-wire line
Power out, sparking pole, downed line. 24 hours a day.
National Grid (gas leak)
Gas emergencies on Long Island. PSEG LI does not handle gas.
What you can do at the Riverhead counter
Walk-ins help when you want a paper trail, prefer to pay cash, or do not have a working PSEG LI online account. For anything time-critical, the phone is faster.
What you can do here
- ✓Pay your PSEG LI bill in person;
- ✓Open a new electric account when moving in;
- ✓Close your account when moving out;
- ✓Submit ID, lease or landlord documents;
- ✓Ask billing questions and get a printed receipt.
Call instead for these
- !Power outage on the East End (1-800-490-0075);
- !Downed wire or sparking pole (1-800-490-0075);
- !Smell of gas (National Grid 1-800-892-2345);
- !Same-day connection request (1-800-490-0025);
- !Medical equipment / life-support priority listing.
Other PSEG LI offices nearby
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