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Moving In Pennsylvania: Starting Service With PPL Electric

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Moving can be a big job. Fortunately, starting your electricity service with PPL Electric Utilities is simple! Follow these steps to activate an account and start service in your new home with PPL Electric.

Step 1: Find Your Utility

Not sure if PPL Electric Utilities provides service at your new home? Check out our full listing of communities served by PPL Electric Utilities to confirm.

Step 2: Contact PPL Electric to Start Service

PPL Electric Utilities may be able to provide service on the same day. That being said, try to provide at least five business days' notice of your upcoming move, to ensure that you will have power on the day that you need it.

You have several options for starting your electric service. If you prefer to start service over the phone, you can call PPL Electric directly at 1-800-342-5775. You can also call us, at phone currently not available and we can guide you through the process up setting up service and your electricity supply with an alternate supplier.

If you prefer to start service online, you can do so on the PPL Electric Utilities website. On the homepage, click on the "My Accounts" tab, then on the "Start, Stop, Move Service" button. You will be directed to a page where you can apply for an account with PPL Electric Utilities.

Whether you choose to start service over the phone or online, the information you need to provide PPL Electric Utilities is the same:

  • Your full name
  • Your telephone number
  • Your email address
  • Your new service address or the meter number at your new service address.
  • The date on which you would like service to start
  • Your mailing address (if different from the service address)

While not required, it is also helpful if you can provide the following information:

  • Social Security Number (SSN): note that while providing your SSN is not required, you may be able to avoid paying a security deposit by providing your SSN for a credit check
  • Your previous account number with PPL Electric Utilities (if you have one)

Step 3: Choose Your Electricity Supplier

When it comes to electricity in Pennsylvania, you have a choice of supplier. You can choose to purchase electricity from your default supplier, PPL Electric Utilities, or from an alternate supplier. To help you shop for electricity, the Pennsylvania Public Utilities runs a website called www.papowerswitch.com, which provides information about shopping for electricity in Pennsylvania.

Haven't Got Time to Shop Yourself?We can help you find the best rates available from alternate suppliers in your area. Call us at phone currently not available to find out more.

What's the difference between PPL Electric Utilities and the rest of the competition? As your default supplier, PPL Electric Utilities can only sell you a variable rate that changes every few months. This is called the "Price to Compare", and is based on what PPL Electric Utilities pays for electricity during auctions held over a two-year period on the wholesale energy market. An alternate supplier, on the other hand, is able to offer you a wider variety of rate options, including fixed, variable, and time of use pricing. They are able to purchase power in a more flexible manner, which means that many suppliers can offer rates below the Price to Compare. Some alternate suppliers specialize in green power, something that PPL Electric Utilities is unable to offer.

What changes when you choose to purchase your electricity supply from an alternate supplier? You don't need to contact PPL Electric to notify them - your chosen alternate supplier will do that for you. The quality of your electric service will remain the same, and you will still contact PPL Electric Utilities in the event of a power outage or emergency. In most cases, you will continue to receive one bill from PPL Electric. However, your rate will be different from the PPL Electric Utilities's Price to Compare, and your chosen alternate supplier will be your first point of contact for any questions about billing or your rate.

Once you've contacted PPL Electric to start electric service and made a decision about your choice of electricity supplier, that's it! Now you can get back to packing those boxes and finishing up the rest of your move, and can rest assured that your electricity service has been taken care of.