save on energy

Looking for MORE out of an energy provider & plan ?

Airline Rewards* - Green Energy - Charity Donations - Competitive Rates
(*available in select states & cities)

Sign up today with XOOM Energy !

PPL Electric Phone Number

ppl-pa-logo

Looking to speak to someone from PPL Electric Utilities? You've come to the right place! Whether it's to talk to a customer service representative or to report an outage, we've compiled the numbers you need to get in touch with PPL Electric Utilities in Pennsylvania.

Electrical Emergency/Power Outage Phone Number

Call 1-800-342-5775 for power outages. Choose option 1, then press 3 for emergency. Call 911 for other emergencies, such as contact with a power line.

Customer Service Phone Line

PPL Electric's customer service line is open from Monday to Friday, 8:00 a.m. to 5:00 p.m. at 1-800-DIAL-PPL (1-800-342-5775).

Bill Payment

PPL Electric customers must use a secure third-party vendor, BillMatrix, to pay their electric bills over the phone, at 1-800-672-2413. BillMatrix accepts credit or debit card payments. Note that there is a $3.95 processing fee charged by BillMatrix to use this service.

Payment Assistance

If you are behind on a bill and would like more information about payment assistance, call 1-800-358-6623 (hours: Monday to Friday, 8:00 a.m. to 5:00 p.m.)

Mid-Large Business and Industrial Customers Phone

Larger customers (industrial and mid-large business) should call 1-888-220-9991 and press option 4 to reach customer service. They can also send an email to [email protected] for responses to their questions and concerns.

Telecommunications (for the deaf) Phone Number

Call 1-800-231-7288 for customer service

E-Power Program Phone Number (Residential)

The E-Power program offers information and discounts about saving energy. Call 1-866-660-4551 for more information (hours: Monday to Friday, 8:00 a.m. to 5:00 p.m.)

Business E-Power Program Number

Business customers interested in the E-Power program should call 1-866-432-5501 between Monday and Friday, from 8:00 a.m. to 5:00 p.m.

Telephone Number to Learn About Electric Choice in Pennsylvania

Call 1-888-668-4775 for more information about electric choice and your options.

We're Here to Help!Call us at phone currently not available to talk to an energy expert about electricity options in your area

PA-One Call

Call before you dig - dial 811

Privacy Concerns

If you have a concern or a question regarding PPL Electric Utilities's privacy policy and the use of your personal information, call 610-774-6494, or send an email at [email protected]

News/PR

To inquire about a press release or news published by PPL Electric Utilities, contact PPL Electric's spokesman Paul Wirth at 610-774-5997

Updated on