US retail energy supplier

Ambit Energy US

Founded in 2006 and headquartered in Plano, Texas, Ambit Energy is a multi-level-marketing-style retail electricity and natural-gas supplier serving customers across 12+ deregulated states. Best known for its direct-sales "Consultant" business model and its Try It. Like It. Change It. guarantee in Texas.

See Ambit plans Call 1-877-282-6248

Founded 2006 Over 1 million Plano, TX 14 states served

Founded

2006

Years in the US market

Customers

Over 1 million

Households served

About

Who is Ambit Energy?

Registered as Ambit Energy Holdings, LLC, Ambit Energy uses this legal name for state public-utility-commission filings and customer contracts. The trading name on bills is the shorter, more recognisable form.

The company is headquartered in Plano, TX, where it runs senior management, customer operations and regulatory liaison with state commissions.

Ambit Energy was established in 2006. A longer track record means more years operating under state-commission rules and a wider history of customer feedback, billing and regulatory interactions.

Ambit Energy is part of the Vistra Corp group, which provides shared governance, financial backing and a broader pool of expertise in wholesale-market trading, hedging and regulatory work.

Service area

Where Ambit Energy operates

Electricity

11 states

Natural gas

9 states

Service availability varies by zip code within each state. Eligibility depends on your local utility's deregulation status — check on Ambit Energy's website with your zip code before enrolling.

Plan structure

What plan types does Ambit Energy offer?

Fixed-rate

Lock in a unit rate for 6, 12 or 24 months. The most popular Ambit product and the safest pick for households that want predictable bills.

Variable-rate

Month-to-month pricing tied to wholesale-market movement. No early-termination fee, but the rate can jump dramatically during summer or winter peaks.

Green / renewable

Plans matched with Green-e certified RECs sourced from US wind and solar. Available in most deregulated states at a small per-kWh premium.

Travel Rewards

Signature Ambit perk: customers earn points toward free travel based on bill-on-time history. Marketed heavily through Ambit Consultants.

Renewable content: Ambit's Green Energy plans match 100% of usage with Green-e certified Renewable Energy Certificates. Standard plans default to the local grid mix.

See current Ambit plans & rates

Timeline

Ambit Energy — key moments

2006

Ambit Energy launches in Texas, founded by Jere Thompson Jr. and Chris Chambless. Adopts a network-marketing model where independent "Consultants" sign up customers in exchange for residual commissions.
2010

Inc. magazine ranks Ambit Energy the #1 fastest-growing privately held company in the US.
2014

Expands beyond Texas into Northeast deregulated markets (NY, PA, NJ, IL, MD, CT, RI, NH, DC, DE).
2019

Vistra Corp (parent of TXU Energy) acquires Ambit Energy for $475 million, folding it into Vistra's retail portfolio while keeping the brand independent.

Contact

Reach Ambit Energy customer service

Ambit Energy's customer service handles enrollment questions, billing, switching and complaints. Have your account number from a recent bill ready to speed up the call.

Have your Ambit account number from a recent bill ready to speed up the call.
For service outages or downed wires, call your local utility (TDU in Texas) — not Ambit. The retail supplier never handles the physical grid.
Spanish-language service available at the same number.
If you signed up through an Ambit Consultant, your Consultant ID is also useful for account history questions.

Customer service

1-877-282-6248

Mon-Fri 7 a.m. - 8 p.m., Sat 8 a.m. - 5 p.m. CT

Ambit Energy online account

Frequently asked

Ambit Energy — answers to common questions

Ambit Energy is regulated by the public utility commission in each state where it operates. Reliability is best judged against your own usage profile: read recent reviews, confirm the customer-service hours match when you actually need to call, and compare the unit rate against the utility's price-to-compare for your zip code.

Plans can typically be enrolled directly on Ambit Energy's website or by calling 1-877-282-6248. Before signing up, always compare the unit rate (¢/kWh for electricity, $/therm for gas) against your utility's price-to-compare for your zip code.

You can switch your retail supplier at any time, though early termination fees (typically $50-$200) may apply if you are on a fixed-rate plan and within the contract term. Check your enrollment letter or Terms of Service for the exact figure. Switching back to your default utility supply is always free.