US retail energy supplier

Astral Energy US

A New Jersey-headquartered retail-energy supplier, Astral Energy markets competitively-priced electricity and natural gas to households across NJ, NY and PA, primarily through Independent Consultant direct-sales channels.

See Astral Energy plans Call 1-888-850-1872

Founded 2011 Montvale, NJ 3 states served

Founded

2011

Years in the US market

About

Who is Astral Energy?

Registered as Astral Energy, LLC, Astral Energy uses this legal name for state public-utility-commission filings and customer contracts. The trading name on bills is the shorter, more recognisable form.

The company is headquartered in Montvale, NJ, where it runs senior management, customer operations and regulatory liaison with state commissions.

Astral Energy was established in 2011. A longer track record means more years operating under state-commission rules and a wider history of customer feedback, billing and regulatory interactions.

Astral Energy operates independently — it is not part of a larger corporate group. This typically means faster decision-making but less wholesale-market scale.

Service area

Where Astral Energy operates

Electricity

3 states

Natural gas

3 states

Service availability varies by zip code within each state. Eligibility depends on your local utility's deregulation status — check on Astral Energy's website with your zip code before enrolling.

Plan structure

What plan types does Astral Energy offer?

Fixed-rate electricity

Lock in a per-kWh supply rate for the contract term. Available to residential customers in NJ, NY and PA through Astral's direct-sales channel.

Fixed-rate natural gas

Lock in a per-therm gas commodity rate for a defined term. Available in NJ and NY gas-utility territories.

Variable-rate plans

Month-to-month plans where the unit rate can change each billing cycle. Often used as a default after a fixed-rate term expires.

See current Astral Energy plans & rates

Timeline

Astral Energy — key moments

2011

Astral Energy, LLC founded in New Jersey as a direct-sales retail energy supplier.
2015

Expanded licences across six states (NJ, NY, PA, MD, MA, OH) for electricity and gas retail supply.
2023

Astral filed Chapter 7 bankruptcy after Boston Energy Trading & Marketing terminated its wholesale supply agreement; customers were temporarily moved to POLR (Provider of Last Resort).
2024

Brand returned to active retail operations under a re-licensed footprint focused on NJ, NY, PA and OH.

Contact

Reach Astral Energy customer service

Astral Energy's customer service handles enrollment questions, billing, switching and complaints. Have your account number from a recent bill ready to speed up the call.

Have your Astral Energy account number from a recent bill ready when you call.
Astral sells primarily through Independent Consultants — always ask for the consultant's name, ID and a written copy of the Terms of Service before signing up.
For an outage or downed wires, call your local utility, not Astral Energy.

Customer service

1-888-850-1872

Frequently asked

Astral Energy — answers to common questions

Astral Energy is regulated by the public utility commission in each state where it operates. Reliability is best judged against your own usage profile: read recent reviews, confirm the customer-service hours match when you actually need to call, and compare the unit rate against the utility's price-to-compare for your zip code.

Plans can typically be enrolled directly on Astral Energy's website or by calling 1-888-850-1872. Before signing up, always compare the unit rate (¢/kWh for electricity, $/therm for gas) against your utility's price-to-compare for your zip code.

You can switch your retail supplier at any time, though early termination fees (typically $50-$200) may apply if you are on a fixed-rate plan and within the contract term. Check your enrollment letter or Terms of Service for the exact figure. Switching back to your default utility supply is always free.