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US retail energy supplier

Chief Energy US

A Brooklyn-based family Energy Service Company (ESCO) founded in 1977, Chief Energy supplies natural gas, electricity and heating oil to residential and commercial customers across the greater New York City area.

Founded 1977 Brooklyn, NY 1 state served

Founded

1977

Years in the US market

About

Who is Chief Energy?

Registered as Chief Energy Corporation, Chief Energy uses this legal name for state public-utility-commission filings and customer contracts. The trading name on bills is the shorter, more recognisable form.

The company is headquartered in Brooklyn, NY, where it runs senior management, customer operations and regulatory liaison with state commissions.

Chief Energy was established in 1977. A longer track record means more years operating under state-commission rules and a wider history of customer feedback, billing and regulatory interactions.

Chief Energy operates independently — it is not part of a larger corporate group. This typically means faster decision-making but less wholesale-market scale.

Service area

Where Chief Energy operates

Electricity

1 state

  • NY

Natural gas

1 state

  • NY

Service availability varies by zip code within each state. Eligibility depends on your local utility's deregulation status — check on Chief Energy's website with your zip code before enrolling.

Plan structure

What plan types does Chief Energy offer?

Variable-rate electricity

Month-to-month electricity supply where the unit rate (¢/kWh) tracks the wholesale market — no fixed contract term and no early-termination fee.

Variable-rate natural gas

Month-to-month natural-gas supply paired with delivery from your local utility (Con Edison or National Grid). Rate set monthly.

Heating oil delivery

Beyond regulated ESCO supply, Chief Energy delivers heating oil and diesel to residential and commercial customers and services boilers and burners.

Renewable content: Chief Energy does not advertise a dedicated 100% renewable electricity plan; customers seeking green-only supply should compare against ESCOs that specifically certify Green-e RECs.

Timeline

Chief Energy — key moments

  1. 1977

    Chief Energy founded in Brooklyn as a heating-oil delivery company serving residential and commercial customers in the New York City metro area.

  2. 2000

    Following the New York Public Service Commission's retail-choice rules for natural gas and electricity, Chief Energy expanded into ESCO supply alongside its core heating-oil business.

  3. 2010

    Listed as an authorised supplier on National Grid and Con Edison ESCO support pages, serving both Con Edison and National Grid territories in NYC and Long Island.

Contact

Reach Chief Energy customer service

Chief Energy's customer service handles enrollment questions, billing, switching and complaints. Have your account number from a recent bill ready to speed up the call.

  • For natural-gas or electricity supply questions, have your Con Edison or National Grid account number from a recent bill ready.
  • For gas emergencies (smell of gas, no heat), call your local utility immediately — Chief Energy supplies the gas commodity but the utility owns the pipes.
  • 24-hour emergency service is available for heating-oil and boiler-service customers, not for retail-supply customers.

Customer service

1-718-438-6676

Mon-Fri 8 a.m. - 5 p.m. ET; 24-hour emergency service for existing customers

Chief Energy online account

Frequently asked

Chief Energy — answers to common questions

Chief Energy is regulated by the public utility commission in each state where it operates. Reliability is best judged against your own usage profile: read recent reviews, confirm the customer-service hours match when you actually need to call, and compare the unit rate against the utility's price-to-compare for your zip code.

Plans can typically be enrolled directly on Chief Energy's website or by calling 1-718-438-6676. Before signing up, always compare the unit rate (¢/kWh for electricity, $/therm for gas) against your utility's price-to-compare for your zip code.

You can switch your retail supplier at any time, though early termination fees (typically $50-$200) may apply if you are on a fixed-rate plan and within the contract term. Check your enrollment letter or Terms of Service for the exact figure. Switching back to your default utility supply is always free.