US retail energy supplier

Energy Harbor US

Headquartered in Akron, Ohio, Energy Harbor emerged in February 2020 as the successor to FirstEnergy Solutions following a $4 billion Chapter 11 restructuring. Acquired by Vistra Corp (NYSE: VST) for $3.4 billion in March 2023, it is one of the largest competitive electricity suppliers in the PJM footprint, with a fleet anchored by carbon-free nuclear generation.

See Energy Harbor plans Call 1-888-254-6359

Founded 2020 ~1 million residential and commercial accounts across PJM Akron, OH 6 states served

Founded

2020

Years in the US market

Customers

~1 million residential and commercial accounts across PJM

Households served

Employees

Approx. 2,300 (pre-Vistra integration)

Workforce size

About

Who is Energy Harbor?

Registered as Energy Harbor Corp., Energy Harbor uses this legal name for state public-utility-commission filings and customer contracts. The trading name on bills is the shorter, more recognisable form.

The company is headquartered in Akron, OH, where it runs senior management, customer operations and regulatory liaison with state commissions.

Energy Harbor was established in 2020. A longer track record means more years operating under state-commission rules and a wider history of customer feedback, billing and regulatory interactions.

Energy Harbor is part of the Vistra Corp (NYSE: VST) — acquired March 2023 group, which provides shared governance, financial backing and a broader pool of expertise in wholesale-market trading, hedging and regulatory work.

Service area

Where Energy Harbor operates

Electricity

6 states

Service availability varies by zip code within each state. Eligibility depends on your local utility's deregulation status — check on Energy Harbor's website with your zip code before enrolling.

Plan structure

What plan types does Energy Harbor offer?

Fixed-price electricity

12, 24 and 36-month fixed-rate residential electricity supply across OH, PA, NJ, MD, IL and NY service territories.

100% carbon-free electricity

Supply matched with carbon-free attributes from Energy Harbor's nuclear fleet (Beaver Valley, Davis-Besse, Perry).

Community-aggregation supply

Wholesale supplier to many Ohio and Illinois municipal-aggregation (CCA/NOPEC) programs.

Renewable content: Energy Harbor markets a 100% carbon-free product matched with nuclear-generation attributes from the company's three reactors. Conventional plans use a blended PJM grid mix.

See current Energy Harbor plans & rates

Timeline

Energy Harbor — key moments

2018

FirstEnergy Solutions, the competitive arm of FirstEnergy Corp, files for Chapter 11 bankruptcy in March 2018, citing low wholesale power prices and stranded nuclear costs.
2020

Emerges from bankruptcy in February 2020 as Energy Harbor Corp, an independent generator + retail business with the Beaver Valley, Davis-Besse and Perry nuclear plants.
2022

Federal monitorship continues in connection with the HB 6 / FirstEnergy Solutions investigation; Energy Harbor publishes enhanced compliance disclosures.
2023

Vistra Corp acquires Energy Harbor for $3.4 billion in cash and stock; the transaction closes 1 March 2023 and is rebranded under the Vistra Vision platform.

Contact

Reach Energy Harbor customer service

Energy Harbor's customer service handles enrollment questions, billing, switching and complaints. Have your account number from a recent bill ready to speed up the call.

Energy Harbor is the supply company — your local utility (FirstEnergy operating company in OH/PA, PSEG in NJ, BGE/Pepco in MD, ComEd/Ameren in IL, NYSEG/National Grid in NY) still delivers the power and answers the outage line.
In Ohio, many residents receive Energy Harbor supply through community-aggregation programs (NOPEC and others) rather than direct enrollment — check your bill for the supplier line.

Customer service

1-888-254-6359

Monday-Friday 8 a.m. - 6 p.m. ET

Energy Harbor online account

Frequently asked

Energy Harbor — answers to common questions

Energy Harbor is regulated by the public utility commission in each state where it operates. Reliability is best judged against your own usage profile: read recent reviews, confirm the customer-service hours match when you actually need to call, and compare the unit rate against the utility's price-to-compare for your zip code.

Plans can typically be enrolled directly on Energy Harbor's website or by calling 1-888-254-6359. Before signing up, always compare the unit rate (¢/kWh for electricity, $/therm for gas) against your utility's price-to-compare for your zip code.

You can switch your retail supplier at any time, though early termination fees (typically $50-$200) may apply if you are on a fixed-rate plan and within the contract term. Check your enrollment letter or Terms of Service for the exact figure. Switching back to your default utility supply is always free.