Marathon Energy · Reviews
Marathon Energy reviews 2026
Customer feedback from Trustpilot, Google, BBB and the Selectra Reviews network, plus an editorial verdict from our energy team.
Selectra editorial verdict
Marathon Energy — now operating as Energo — is a family-owned NY/NJ retail-energy supplier that suits households wanting a single contact for natural gas, electricity and heating oil. Fixed-rate plans give cost certainty; renewable-content options are available but the exact REC matching percentage is not published online. Call 1-718-435-2200 for a current quote and always compare against your utility's price-to-compare before signing the contract.
Pros
- Established family business with combined heating-oil and ESCO supply — single point of contact for NY/NJ customers.
- Covers New York and New Jersey with fixed-rate electricity and natural-gas plans.
- Renewable-content supply options offered alongside conventional plans.
- Local Brooklyn customer-service line (1-718-435-2200).
Cons
- Brand transition (Marathon Energy → Energo from 2023) can cause confusion on bills and correspondence.
- Unit rates are not published online — quotes are issued on enrollment.
- Limited transparency on the renewable-content percentage for the green-supply option.
- Limited independent customer-review coverage on Trustpilot, BBB and Google.
Common questions about Marathon Energy reviews
Marathon Energy reviews — answers
Reliability is best judged across multiple sources, not one platform. Trustpilot and Google reviews skew negative (dissatisfied customers post more often), while BBB ratings reflect complaint handling. The most balanced check: look at the BBB letter grade for complaint resolution, scan recent (last 6 months) Trustpilot reviews for recurring themes, and compare Marathon Energy's unit rate against your utility's price-to-compare before signing up.
Retail energy is a complaint-driven category — customers rarely write reviews when their bill arrives correctly, but a billing dispute, a variable-rate surprise, or a renewal price increase often triggers a 1-star review. The same dynamic affects every US retail-energy brand. The BBB complaint-resolution rate and the state public-utility-commission complaint reports (often public) tend to be more representative than aggregate review scores.
You can leave reviews on Trustpilot, Google, the BBB profile and the Selectra Reviews network. Selectra Reviews verifies that the reviewer is a real Marathon Energy customer before publishing — so the signal is higher quality than open platforms.