North Energy · Reviews
North Energy reviews 2026
Customer feedback from Trustpilot, Google, BBB and the Selectra Reviews network, plus an editorial verdict from our energy team.
Selectra editorial verdict
North Energy is a small Brooklyn-based ESCO that suits Con Edison, National Grid or Orange & Rockland customers who want a choice between fixed-rate certainty and variable-rate flexibility. The trade-off is limited published rate transparency — you will need to call 1-718-435-9100 to get a current quote. Compare any quoted rate against your utility's price-to-compare before enrolling and always read the Terms of Service for the early-termination fee on fixed plans.
Pros
- Both fixed-rate (12-36 months) and variable-rate supply available — flexibility for different household profiles.
- Serves three NY utility territories (Con Edison, National Grid, Orange & Rockland).
- Periodic bill-credit sign-up incentives.
- Local Brooklyn operator with a single customer-service line.
Cons
- No published 100% renewable supply option.
- No advertised unit rate online — rates only quoted on enrollment.
- Limited online self-service compared to larger ESCOs.
- Small operator with limited independent customer-review coverage.
Common questions about North Energy reviews
North Energy reviews — answers
Reliability is best judged across multiple sources, not one platform. Trustpilot and Google reviews skew negative (dissatisfied customers post more often), while BBB ratings reflect complaint handling. The most balanced check: look at the BBB letter grade for complaint resolution, scan recent (last 6 months) Trustpilot reviews for recurring themes, and compare North Energy's unit rate against your utility's price-to-compare before signing up.
Retail energy is a complaint-driven category — customers rarely write reviews when their bill arrives correctly, but a billing dispute, a variable-rate surprise, or a renewal price increase often triggers a 1-star review. The same dynamic affects every US retail-energy brand. The BBB complaint-resolution rate and the state public-utility-commission complaint reports (often public) tend to be more representative than aggregate review scores.
You can leave reviews on Trustpilot, Google, the BBB profile and the Selectra Reviews network. Selectra Reviews verifies that the reviewer is a real North Energy customer before publishing — so the signal is higher quality than open platforms.