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US retail energy supplier

SCANA Energy US

Headquartered in Atlanta, Georgia and owned by Dominion Energy (NYSE: D) since 2019, SCANA Energy is Georgia's Regulated Provider of natural gas — a designation awarded by the Georgia Public Service Commission for the supplier of last resort role. It is the second-largest gas marketer in the state by customer count.

See SCANA plans Call 1-877-467-2262
Founded 1998 ~470,000 Georgia natural-gas customers Atlanta, GA 1 state served

Founded

1998

Years in the US market

Customers

~470,000 Georgia natural-gas customers

Households served

About

Who is SCANA Energy?

Registered as SCANA Energy Marketing, Inc., SCANA Energy uses this legal name for state public-utility-commission filings and customer contracts. The trading name on bills is the shorter, more recognisable form.

The company is headquartered in Atlanta, GA, where it runs senior management, customer operations and regulatory liaison with state commissions.

SCANA Energy was established in 1998. A longer track record means more years operating under state-commission rules and a wider history of customer feedback, billing and regulatory interactions.

SCANA Energy is part of the Dominion Energy (NYSE: D) — acquired 2019 via SCANA Corporation merger group, which provides shared governance, financial backing and a broader pool of expertise in wholesale-market trading, hedging and regulatory work.

Service area

Where SCANA Energy operates

Natural gas

1 state

  • GA

Service availability varies by zip code within each state. Eligibility depends on your local utility's deregulation status — check on SCANA Energy's website with your zip code before enrolling.

Plan structure

What plan types does SCANA Energy offer?

Fixed-rate gas plans

12, 24 and 36-month fixed-rate residential plans; rates are PSC-monitored as part of SCANA's Regulated Provider obligations.

Variable-rate

No-term plans that track SCANA's monthly published rate; higher risk in cold-snap months.

Regulated Provider service

PSC-set rate for customers without a marketer of choice and certain low-income households; this rate is published quarterly by the GPSC.

Renewable content: SCANA Energy does not currently offer a renewable-natural-gas (RNG) product to Georgia residential customers.

See current SCANA plans & rates

Timeline

SCANA Energy — key moments

  1. 1998

    SCANA Energy launches in Atlanta to enter Georgia's newly deregulated residential natural-gas market under the Natural Gas Competition and Deregulation Act of 1997.

  2. 2002

    Awarded the Regulated Provider designation by the Georgia Public Service Commission — the supplier-of-last-resort role for customers without a marketer.

  3. 2017

    SCANA Corporation (the South Carolina parent) faces fallout from the failed V.C. Summer nuclear project in South Carolina, triggering merger negotiations with Dominion Energy.

  4. 2019

    Dominion Energy completes the $14.6 billion acquisition of SCANA Corporation in January 2019; SCANA Energy becomes a Dominion subsidiary.

Contact

Reach SCANA Energy customer service

SCANA Energy's customer service handles enrollment questions, billing, switching and complaints. Have your account number from a recent bill ready to speed up the call.

  • SCANA Energy sells the gas commodity — Atlanta Gas Light Company still owns the pipes, reads the meter and responds to gas leaks. For odor or leak: call AGL at 1-877-427-4321 (24/7).
  • SCANA's Regulated Provider rate is reset quarterly by the Georgia PSC and is intended as a backstop, not a competitive price; if you qualify for marketer choice, compare against fixed-rate competitors.

Customer service

1-877-467-2262

Monday-Friday 7 a.m. - 9 p.m., Saturday 8 a.m. - 5 p.m. ET

SCANA Energy online account

Frequently asked

SCANA Energy — answers to common questions

SCANA Energy is regulated by the public utility commission in each state where it operates. Reliability is best judged against your own usage profile: read recent reviews, confirm the customer-service hours match when you actually need to call, and compare the unit rate against the utility's price-to-compare for your zip code.

Plans can typically be enrolled directly on SCANA Energy's website or by calling 1-877-467-2262. Before signing up, always compare the unit rate (¢/kWh for electricity, $/therm for gas) against your utility's price-to-compare for your zip code.

You can switch your retail supplier at any time, though early termination fees (typically $50-$200) may apply if you are on a fixed-rate plan and within the contract term. Check your enrollment letter or Terms of Service for the exact figure. Switching back to your default utility supply is always free.