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US retail energy supplier

Tara Energy US

Headquartered in Houston, Texas, Tara Energy is a competitive Retail Electric Provider (REP) and a subsidiary of Just Energy. Tara serves residential and small-commercial customers in the ERCOT (Texas) and ComEd (Illinois) deregulated electric markets.

Founded 2000 Houston, TX 2 states served

Founded

2000

Years in the US market

About

Who is Tara Energy?

Registered as Tara Energy, LLC, Tara Energy uses this legal name for state public-utility-commission filings and customer contracts. The trading name on bills is the shorter, more recognisable form.

The company is headquartered in Houston, TX, where it runs senior management, customer operations and regulatory liaison with state commissions.

Tara Energy was established in 2000. A longer track record means more years operating under state-commission rules and a wider history of customer feedback, billing and regulatory interactions.

Tara Energy is part of the Just Energy Group Inc. group, which provides shared governance, financial backing and a broader pool of expertise in wholesale-market trading, hedging and regulatory work.

Service area

Where Tara Energy operates

Electricity

2 states

  • IL
  • TX

Service availability varies by zip code within each state. Eligibility depends on your local utility's deregulation status — check on Tara Energy's website with your zip code before enrolling.

Plan structure

What plan types does Tara Energy offer?

Fixed-rate electricity

Lock in a ¢/kWh unit rate for 12, 24 or 36 months — the most popular Tara product in Texas.

Variable-rate electricity

Unit rate adjusts month-to-month based on wholesale prices — less common in Tara's residential mix.

Green / renewable electricity

Plans matched with Renewable Energy Certificates (RECs) covering all or part of your consumption.

Renewable content: Tara Energy offers green-electricity plans matched with RECs. The exact renewable share is disclosed in the Electricity Facts Label (EFL) for each Texas plan.

Timeline

Tara Energy — key moments

  1. 2000

    Tara Energy founded in Houston as an early entrant in the deregulated ERCOT retail-electricity market.

  2. 2009

    Tara Energy acquired by Just Energy Group Inc., a Canadian-listed multi-national retail-energy parent.

  3. 2021

    Just Energy filed for CCAA / Chapter 15 bankruptcy protection following major losses from Texas Winter Storm Uri (February 2021). Tara Energy supply continued without interruption.

  4. 2023

    Just Energy emerged from restructuring and was taken private by a PIMCO-affiliated investor.

Contact

Reach Tara Energy customer service

Tara Energy's customer service handles enrollment questions, billing, switching and complaints. Have your account number from a recent bill ready to speed up the call.

  • Have your Tara Energy account number (from your Welcome Letter or recent bill) ready to speed up the call.
  • For service outages or downed wires in Texas, call your TDU (Oncor, Centerpoint, AEP Texas or TNMP) — not Tara Energy.
  • Tara Energy and Just Energy share customer-service infrastructure under the post-restructuring Just Energy group.
  • For Texas plans, always read the Electricity Facts Label (EFL) before enrolling — it discloses the unit rate at three usage levels (500, 1000 and 2000 kWh).

Customer service

1-866-438-8272

Mon-Fri 8 a.m. - 9 p.m., Sat 9 a.m. - 6 p.m. CT

Tara Energy online account

Frequently asked

Tara Energy — answers to common questions

Tara Energy is regulated by the public utility commission in each state where it operates. Reliability is best judged against your own usage profile: read recent reviews, confirm the customer-service hours match when you actually need to call, and compare the unit rate against the utility's price-to-compare for your zip code.

Plans can typically be enrolled directly on Tara Energy's website or by calling 1-866-438-8272. Before signing up, always compare the unit rate (¢/kWh for electricity, $/therm for gas) against your utility's price-to-compare for your zip code.

You can switch your retail supplier at any time, though early termination fees (typically $50-$200) may apply if you are on a fixed-rate plan and within the contract term. Check your enrollment letter or Terms of Service for the exact figure. Switching back to your default utility supply is always free.