US retail energy supplier

TriEagle Energy US

Founded in 2005 and headquartered in The Woodlands, Texas, TriEagle Energy is a Texas-only retail electric provider serving residential and small-business customers across all five Texas TDUs. Now owned by Vistra Corp (NYSE: VST) following the 2019 acquisition of Crius Energy.

See TriEagle plans Call 1-877-933-2453

Founded 2005 The Woodlands, TX 1 state served

Founded

2005

Years in the US market

About

Who is TriEagle Energy?

Registered as TriEagle Energy, LP, TriEagle Energy uses this legal name for state public-utility-commission filings and customer contracts. The trading name on bills is the shorter, more recognisable form.

The company is headquartered in The Woodlands, TX, where it runs senior management, customer operations and regulatory liaison with state commissions.

TriEagle Energy was established in 2005. A longer track record means more years operating under state-commission rules and a wider history of customer feedback, billing and regulatory interactions.

TriEagle Energy is part of the Vistra Corp group, which provides shared governance, financial backing and a broader pool of expertise in wholesale-market trading, hedging and regulatory work.

Service area

Where TriEagle Energy operates

Electricity

1 state

Service availability varies by zip code within each state. Eligibility depends on your local utility's deregulation status — check on TriEagle Energy's website with your zip code before enrolling.

Plan structure

What plan types does TriEagle Energy offer?

Fixed-rate

12 or 24-month fixed-rate plans — the flagship TriEagle product, marketed under names like "Eagle Eye" and "Smart Choice".

Variable / month-to-month

No-commitment indexed rate. Common renewal default — watch for this.

Green / 100% renewable

Standard fixed-rate structure with 100% renewable matching via Green-e RECs.

Renewable content: TriEagle's green plans are matched with Green-e certified RECs sourced from US wind and solar. Parent Vistra Corp owns one of the largest competitive generation fleets in the US.

See current TriEagle plans & rates

Timeline

TriEagle Energy — key moments

2005

TriEagle Energy launches in Texas as a retail electric provider, founded in The Woodlands by industry veterans.
2014

Crius Energy (Toronto-listed energy retailer) acquires TriEagle for ~$77 million, folding it into the Crius retail portfolio.
2019

Vistra Energy (parent of TXU Energy) acquires Crius Energy for ~$362 million. TriEagle becomes a Vistra subsidiary.
2021

TriEagle weathers Winter Storm Uri operationally inside the Vistra hedging book — no service interruption.

Contact

Reach TriEagle Energy customer service

TriEagle Energy's customer service handles enrollment questions, billing, switching and complaints. Have your account number from a recent bill ready to speed up the call.

Have your TriEagle account number from a recent bill ready to speed up the call.
For service outages or downed wires, call your TDU — not TriEagle. The retail supplier never handles the physical grid.
Spanish-language service available at the same number.
Online portal at my.trieagleenergy.com handles bill pay, usage tracking and renewal.

Customer service

1-877-933-2453

Mon-Fri 7 a.m. - 7 p.m., Sat 9 a.m. - 5 p.m. CT

TriEagle Energy online account

Frequently asked

TriEagle Energy — answers to common questions

TriEagle Energy is regulated by the public utility commission in each state where it operates. Reliability is best judged against your own usage profile: read recent reviews, confirm the customer-service hours match when you actually need to call, and compare the unit rate against the utility's price-to-compare for your zip code.

Plans can typically be enrolled directly on TriEagle Energy's website or by calling 1-877-933-2453. Before signing up, always compare the unit rate (¢/kWh for electricity, $/therm for gas) against your utility's price-to-compare for your zip code.

You can switch your retail supplier at any time, though early termination fees (typically $50-$200) may apply if you are on a fixed-rate plan and within the contract term. Check your enrollment letter or Terms of Service for the exact figure. Switching back to your default utility supply is always free.