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US retail energy supplier

Verde Energy US

A subsidiary of the Spark Energy group (Retailco / Spark HoldCo), Verde Energy USA is a competitive retail-electricity supplier serving 7 states (CT, IL, MA, NJ, NY, OH, PA). The brand markets fixed-rate and green-energy plans, often at discount-rate introductory prices.

See Verde plans Call 1-800-388-3862
Founded 2009 Houston, TX 7 states served

Founded

2009

Years in the US market

About

Who is Verde Energy?

Registered as Verde Energy USA, Inc., Verde Energy uses this legal name for state public-utility-commission filings and customer contracts. The trading name on bills is the shorter, more recognisable form.

The company is headquartered in Houston, TX, where it runs senior management, customer operations and regulatory liaison with state commissions.

Verde Energy was established in 2009. A longer track record means more years operating under state-commission rules and a wider history of customer feedback, billing and regulatory interactions.

Verde Energy is part of the Spark Energy / Retailco (W. Keith Maxwell III) group, which provides shared governance, financial backing and a broader pool of expertise in wholesale-market trading, hedging and regulatory work.

Service area

Where Verde Energy operates

Electricity

7 states

  • CT
  • IL
  • MA
  • NJ
  • NY
  • OH
  • PA

Service availability varies by zip code within each state. Eligibility depends on your local utility's deregulation status — check on Verde Energy's website with your zip code before enrolling.

Plan structure

What plan types does Verde Energy offer?

Fixed-rate electricity

Lock in a ¢/kWh unit rate for 6, 12 or 24 months. Verde often markets introductory discount rates for the first term.

Variable-rate electricity

Unit rate adjusts each billing cycle based on wholesale market prices — common renewal default after a fixed contract expires.

100% green electricity

Fixed-rate plans matched 100% with Renewable Energy Certificates (RECs) — Verde's signature green offering.

Renewable content: Verde Energy markets 100% green-electricity plans matched with Renewable Energy Certificates. The exact REC sourcing varies by state and plan.

See current Verde plans & rates

Timeline

Verde Energy — key moments

  1. 2009

    Verde Energy USA founded as a competitive retail-electricity supplier focused on green-energy plans.

  2. 2017

    Spark Energy acquired Verde Energy USA, integrating it into the broader Spark / Retailco retail-energy portfolio.

  3. 2022

    Spark Energy parent delisted from NASDAQ following a tender offer from Retailco; Verde continued operating as a Spark group brand.

Contact

Reach Verde Energy customer service

Verde Energy's customer service handles enrollment questions, billing, switching and complaints. Have your account number from a recent bill ready to speed up the call.

  • Have your Verde Energy account number from a recent bill ready to speed up the call.
  • For outages or downed wires, contact your local utility — Verde does not handle the physical grid.
  • Verde Energy is part of the Spark Energy group and shares back-office infrastructure with Spark.
  • Always read the renewal clause carefully — Verde introductory discount rates often renew at higher variable rates.

Customer service

1-800-388-3862

Mon-Fri 8 a.m. - 7 p.m., Sat 9 a.m. - 1 p.m. CT

Verde Energy online account

Frequently asked

Verde Energy — answers to common questions

Verde Energy is regulated by the public utility commission in each state where it operates. Reliability is best judged against your own usage profile: read recent reviews, confirm the customer-service hours match when you actually need to call, and compare the unit rate against the utility's price-to-compare for your zip code.

Plans can typically be enrolled directly on Verde Energy's website or by calling 1-800-388-3862. Before signing up, always compare the unit rate (¢/kWh for electricity, $/therm for gas) against your utility's price-to-compare for your zip code.

You can switch your retail supplier at any time, though early termination fees (typically $50-$200) may apply if you are on a fixed-rate plan and within the contract term. Check your enrollment letter or Terms of Service for the exact figure. Switching back to your default utility supply is always free.