US retail energy supplier

Walton EMC Natural Gas US

Headquartered in Monroe, Georgia and operated by Walton EMC (the largest member-owned electric cooperative in Georgia), Walton EMC Natural Gas is a not-for-profit marketer that returns margin to members through cost-based rates rather than shareholder dividends.

See Walton EMC Gas plans Call 1-770-787-2667

Founded 1999 ~120,000 Georgia gas customers Monroe, GA 1 state served

Founded

1999

Years in the US market

Customers

~120,000 Georgia gas customers

Households served

About

Who is Walton EMC Natural Gas?

Registered as Walton EMC Natural Gas, LLC, Walton EMC Natural Gas uses this legal name for state public-utility-commission filings and customer contracts. The trading name on bills is the shorter, more recognisable form.

The company is headquartered in Monroe, GA, where it runs senior management, customer operations and regulatory liaison with state commissions.

Walton EMC Natural Gas was established in 1999. A longer track record means more years operating under state-commission rules and a wider history of customer feedback, billing and regulatory interactions.

Walton EMC Natural Gas is part of the Walton EMC (member-owned electric cooperative) group, which provides shared governance, financial backing and a broader pool of expertise in wholesale-market trading, hedging and regulatory work.

Service area

Where Walton EMC Natural Gas operates

Natural gas

1 state

Service availability varies by zip code within each state. Eligibility depends on your local utility's deregulation status — check on Walton EMC Natural Gas's website with your zip code before enrolling.

Plan structure

What plan types does Walton EMC Natural Gas offer?

Member cost-based gas

Cost-based rate plans available to Walton EMC members; rates reset monthly to track the cooperative's actual cost of supply.

Non-member fixed-rate plans

12 and 24-month fixed-rate plans available to all Georgia gas customers regardless of Walton EMC electric membership.

Renewable content: Walton EMC Natural Gas does not offer a dedicated renewable-natural-gas (RNG) residential product as of 2026.

See current Walton EMC Gas plans & rates

Timeline

Walton EMC Natural Gas — key moments

1999

Walton EMC Natural Gas launches as one of the first marketers certified under Georgia's newly deregulated residential natural-gas market.
2010

Expands service area beyond traditional Walton EMC electric territory to serve any Atlanta Gas Light Company customer in Georgia.
2020

Continues operating as one of the few not-for-profit marketers in Georgia's gas market, with cost-based pricing as the core member benefit.

Contact

Reach Walton EMC Natural Gas customer service

Walton EMC Natural Gas's customer service handles enrollment questions, billing, switching and complaints. Have your account number from a recent bill ready to speed up the call.

Walton EMC Natural Gas sells the gas commodity — Atlanta Gas Light Company still owns the pipes, reads the meter and responds to gas leaks. For odor or leak: call AGL at 1-877-427-4321 (24/7).
Walton EMC electric members get the cooperative member rate; non-members can still enroll on fixed-rate plans but do not share in the cost-based pricing tier.

Customer service

1-770-787-2667

Monday-Friday 8 a.m. - 5 p.m. ET

Walton EMC Natural Gas online account

Frequently asked

Walton EMC Natural Gas — answers to common questions

Walton EMC Natural Gas is regulated by the public utility commission in each state where it operates. Reliability is best judged against your own usage profile: read recent reviews, confirm the customer-service hours match when you actually need to call, and compare the unit rate against the utility's price-to-compare for your zip code.

Plans can typically be enrolled directly on Walton EMC Natural Gas's website or by calling 1-770-787-2667. Before signing up, always compare the unit rate (¢/kWh for electricity, $/therm for gas) against your utility's price-to-compare for your zip code.

You can switch your retail supplier at any time, though early termination fees (typically $50-$200) may apply if you are on a fixed-rate plan and within the contract term. Check your enrollment letter or Terms of Service for the exact figure. Switching back to your default utility supply is always free.