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US retail energy supplier

YEP Energy US

A Texas-only Retail Electric Provider operating in the ERCOT deregulated market, YEP Energy (short for "Your Energy Partner") serves residential and small-commercial customers in the Oncor, Centerpoint, AEP Texas and TNMP utility territories.

Houston, TX 1 state served

About

Who is YEP Energy?

Registered as Your Energy Partner LLC, YEP Energy uses this legal name for state public-utility-commission filings and customer contracts. The trading name on bills is the shorter, more recognisable form.

The company is headquartered in Houston, TX, where it runs senior management, customer operations and regulatory liaison with state commissions.

YEP Energy operates independently — it is not part of a larger corporate group. This typically means faster decision-making but less wholesale-market scale.

Service area

Where YEP Energy operates

Electricity

1 state

  • TX

Service availability varies by zip code within each state. Eligibility depends on your local utility's deregulation status — check on YEP Energy's website with your zip code before enrolling.

Plan structure

What plan types does YEP Energy offer?

Fixed-rate electricity

Lock in a ¢/kWh unit rate for 12, 24 or 36 months — the standard Texas REP product.

Variable-rate electricity

Unit rate adjusts each billing cycle with wholesale prices — less common in YEP's residential mix.

Timeline

YEP Energy — key moments

  1. Your Energy Partner LLC licensed as a Texas Retail Electric Provider in the ERCOT market.

Contact

Reach YEP Energy customer service

YEP Energy's customer service handles enrollment questions, billing, switching and complaints. Have your account number from a recent bill ready to speed up the call.

  • Have your YEP Energy account number from a recent bill ready to speed up the call.
  • For service outages or downed wires, call your TDU (Oncor, Centerpoint, AEP Texas or TNMP) — not YEP Energy.
  • For Texas plans, always read the Electricity Facts Label (EFL) before enrolling — it discloses the unit rate at 500, 1000 and 2000 kWh usage levels.

Customer service

1-888-552-3608

Mon-Fri 8 a.m. - 6 p.m. CT

YEP Energy online account

Frequently asked

YEP Energy — answers to common questions

YEP Energy is regulated by the public utility commission in each state where it operates. Reliability is best judged against your own usage profile: read recent reviews, confirm the customer-service hours match when you actually need to call, and compare the unit rate against the utility's price-to-compare for your zip code.

Plans can typically be enrolled directly on YEP Energy's website or by calling 1-888-552-3608. Before signing up, always compare the unit rate (¢/kWh for electricity, $/therm for gas) against your utility's price-to-compare for your zip code.

You can switch your retail supplier at any time, though early termination fees (typically $50-$200) may apply if you are on a fixed-rate plan and within the contract term. Check your enrollment letter or Terms of Service for the exact figure. Switching back to your default utility supply is always free.