Central Hudson office in Kingston (ZIP 12401)

By James Pochez | Updated 27 May 2026 | 3 min read

The Central Hudson office at 2 Winchell Avenue in Kingston (ZIP 12401) is a walk-in customer-service centre. You can pay a bill, open or close an account, and discuss billing in person. Outages and gas emergencies must be reported by phone, not in person.

2 Winchell Avenue, Kingston NY 12401 Mon-Fri 8am-6pm, Sat 9am-1pm Ulster County walk-in centre

Address, hours and phone

Walk-in address

Central Hudson Gas & Electric
2 Winchell Avenue
Kingston, NY 12401
United States

In Ulster County, close to the historic Stockade District and the Kingston-Rhinecliff Bridge.

Hours of operation

Monday: 8:00 am - 6:00 pm
Tuesday: 8:00 am - 6:00 pm
Wednesday: 8:00 am - 6:00 pm
Thursday: 8:00 am - 6:00 pm
Friday: 8:00 am - 6:00 pm
Saturday: 9:00 am - 1:00 pm
Sunday: Closed

Customer service

1-845-452-2700

Main line for billing, accounts, ESCO questions. Mon-Fri 8am-6pm, Sat 9am-1pm.

Kingston local line

1-845-331-3273

Reaches the Kingston walk-in centre directly. For most requests the main line above is faster.

Outages and emergencies (24/7)

1-845-452-2700

Same number, available any time. For a gas leak, call 911 first.

What you can do at this office

You can come in person to

+Pay a bill in cash, by check, or by card.
+Open or close an account (have photo ID and your move-in date ready).
+Ask about a payment plan or budget billing.
+Request a meter-reading appointment.
+Get help understanding a paper bill.

Call instead for

!Power outages: call 1-845-452-2700 any time.
!Gas leak or gas smell: leave the building and call 911, then Central Hudson.
!Downed power line: stay away and call 1-845-452-2700.
!Start service when moving in: call 5 business days in advance.

Heads-up on the supply side. Central Hudson is your wires (delivery) utility no matter what. You can keep Central Hudson as your default supplier or pick an alternative ESCO. The Kingston office cannot enrol you with an ESCO, only Central Hudson; ESCO sign-ups are handled directly with the supplier.

Other Central Hudson offices

If Kingston is not the closest centre, Central Hudson runs four other walk-in offices in its territory.

Lake Katrine

2001 Route 9W

ZIP 12449 · ~5 mi

Poughkeepsie (HQ)

284 South Avenue

ZIP 12601 · ~22 mi

Fishkill

25 Central Hudson Way

ZIP 12524 · ~32 mi

New Windsor

610 Little Britain Road

ZIP 12553 · ~37 mi

Useful links

For tasks that do not need a visit, the following pages handle most Central Hudson requests online or by phone.

Central Hudson rates are regulated by the New York Public Service Commission (PSC).