Contact PPL Electric Utilities - Phone Numbers and More

By phone, mail, or online, there are many ways to get in touch with PPL Electric Utilities ( Swipe (or scroll) down for immediate contact information or check out the full PPLElectric Utility customer service contact information.

PPL Electric Utilities Phone Numbers

PPL Electric customer service phone numbers
Reason: Phone number: Hours: Fee?
Service start/shut off requests,
Update account information, and
Provide a meter reading
1-800-342-5775 Mon-Fri
General customer service for the
hearing/speech impaired (TTY)
1-800-231-7288 Mon-Fri
Make a bill payment
(by BillMatrix)
1-800-672-2413 24/7 Yes, $2.95
Report a billing issue 1-877-486-9204 Mon-Fri
Bill payment arrangements 1-800-358-6623 Mon-Fri

PPL Electric Power Outage phone number

The PPL Electric Utilities emergency number is available 24/7 at 1-800-DIAL-PPL (1-800-342-5775). Choose option 1, then press 3 for emergency. Call 911 for other emergencies, such as contact with a power line.

PPL Electric Utilities Customer Service Number

For all questions relating to customer service, including billing, call 1-800-DIAL-PPL (1-800-342-5775) to reach PPL Electric's customer service center, open from Monday to Friday from 8:00 a.m. to 5:00 p.m.

Payment Assistance from PPL Electric

Call 1-800-358-6623 (hours: Monday to Friday from 8:00 a.m. to 5:00 p.m.) for answers to questions about payment assistance, or request assistance through your online account.

E-Power Phone Number

The residential number for the E-Power program is 1-866-660-4551

One-Call (Call Before You Dig)

Call 811 before starting on any construction work that could be near a power line.

Pennsylvania power : Electric Choice number

Call 1-888-668-4775 to learn more about your options for your electricity supply

Telecommunications for hearing impared customers

Call 1-800-231-7288 for customer service

PPL Electric Utilities bill payment address

PPL Electric Utilities
P.O. Box 25239
Lehigh Valley, PA 18002-5239

General inquiry address for PPL Electric

PPL Electric Utilities
827 Hausman Road
Allentown, PA 18104-9392

Email PPL Electric Utilities

Consumers can contact PPL Electric Utilities via online email submission through the PPL Electric website. PPL Electric typically responds to customer emails within 24 to 72 hours. For immediate assistance it is better to call them directly at 1-800-342-5775

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