Commerce Energy · Reviews
Commerce Energy reviews 2026
Customer feedback from Trustpilot, Google, BBB and the Selectra Reviews network, plus an editorial verdict from our energy team.
Selectra editorial verdict
Commerce Energy is the legacy multi-state retail brand inside the Just Energy group, now overshadowed by the parent's flagship Just Energy name in most jurisdictions. The brand's long history and broad coast-to-coast footprint are useful for households who want a single supplier across multiple utilities, but the post-restructuring uncertainty and historic state-PUC enforcement record mean you should always confirm the contract name on your enrollment letter, compare the proposed unit rate against your utility's default supply rate, and keep written copies of the Terms of Service.
Pros
- Coast-to-coast dual-fuel footprint across 6 electric and 6 gas states.
- Backed by Just Energy Group — one of the largest North American retail-energy companies.
- Sister brand to Hudson, Amigo, Tara and Smart Prepaid Electric — shared back-office infrastructure.
- Long brand history dating back to the early 2000s Commerce Energy Group.
Cons
- Just Energy's 2021-2022 financial restructuring and CCAA filing is a recent risk-factor reminder.
- Brand is partially superseded by the Just Energy name in many markets — confirm exactly which entity is signing your contract.
- Historic record of state-PUC enforcement actions across multiple jurisdictions for marketing and billing practices.
- No standalone publicly-published rate sheet at the Commerce Energy brand level.
Common questions about Commerce Energy reviews
Commerce Energy reviews — answers
Reliability is best judged across multiple sources, not one platform. Trustpilot and Google reviews skew negative (dissatisfied customers post more often), while BBB ratings reflect complaint handling. The most balanced check: look at the BBB letter grade for complaint resolution, scan recent (last 6 months) Trustpilot reviews for recurring themes, and compare Commerce Energy's unit rate against your utility's price-to-compare before signing up.
Retail energy is a complaint-driven category — customers rarely write reviews when their bill arrives correctly, but a billing dispute, a variable-rate surprise, or a renewal price increase often triggers a 1-star review. The same dynamic affects every US retail-energy brand. The BBB complaint-resolution rate and the state public-utility-commission complaint reports (often public) tend to be more representative than aggregate review scores.
You can leave reviews on Trustpilot, Google, the BBB profile and the Selectra Reviews network. Selectra Reviews verifies that the reviewer is a real Commerce Energy customer before publishing — so the signal is higher quality than open platforms.