US retail energy supplier

Eligo Energy US

A Chicago-based, tech-focused alternative electricity retailer founded in 2012. Eligo Energy supplies competitive retail electricity across DC, IL, MD, NY and Ohio, with a strong digital-onboarding flow aimed at younger renters and homeowners.

See Eligo Energy plans Call 1-888-744-8125

Founded 2012 Chicago, IL 5 states served

Founded

2012

Years in the US market

About

Who is Eligo Energy?

Registered as Eligo Energy, LLC, Eligo Energy uses this legal name for state public-utility-commission filings and customer contracts. The trading name on bills is the shorter, more recognisable form.

The company is headquartered in Chicago, IL, where it runs senior management, customer operations and regulatory liaison with state commissions.

Eligo Energy was established in 2012. A longer track record means more years operating under state-commission rules and a wider history of customer feedback, billing and regulatory interactions.

Eligo Energy operates independently — it is not part of a larger corporate group. This typically means faster decision-making but less wholesale-market scale.

Service area

Where Eligo Energy operates

Electricity

5 states

Service availability varies by zip code within each state. Eligibility depends on your local utility's deregulation status — check on Eligo Energy's website with your zip code before enrolling.

Plan structure

What plan types does Eligo Energy offer?

Fixed-rate electricity

Lock in a per-kWh supply rate for 12 or 24 months. Eligo's primary residential product across all five jurisdictions.

Green energy plans

Selected fixed-rate plans match electricity use 100% with Renewable Energy Certificates (RECs). A core part of Eligo's sustainability positioning.

Variable-rate plans

Month-to-month plans tied to wholesale-market conditions. Often the default after a fixed-rate term expires — set a reminder for your renewal date.

Renewable content: Eligo Energy positions sustainability as a brand pillar — selected plans include up to 100% renewable content matched with RECs. Confirm the exact percentage on each plan's disclosure label before signing up.

See current Eligo Energy plans & rates

Timeline

Eligo Energy — key moments

2012

Eligo Energy, LLC founded in Chicago by Alex Goldstein and Mark Friedgan as an alternative-energy retailer with a digital-first onboarding flow.
2015

Expanded outside Illinois into Ohio, New York, Maryland and the District of Columbia.
2020

Added Michigan operations (commercial supply only) at (313) 486-1890.

Contact

Reach Eligo Energy customer service

Eligo Energy's customer service handles enrollment questions, billing, switching and complaints. Have your account number from a recent bill ready to speed up the call.

Have your Eligo Energy account number from a recent bill ready when you call.
For an outage or downed wires, call your local utility (ComEd, Con Edison, PSEG-LI, AEP Ohio, BGE, Pepco) — never Eligo.
Michigan customers may have a dedicated phone line — confirm with the agent when you call.

Customer service

1-888-744-8125 Eligo Energy online account

Frequently asked

Eligo Energy — answers to common questions

Eligo Energy is regulated by the public utility commission in each state where it operates. Reliability is best judged against your own usage profile: read recent reviews, confirm the customer-service hours match when you actually need to call, and compare the unit rate against the utility's price-to-compare for your zip code.

Plans can typically be enrolled directly on Eligo Energy's website or by calling 1-888-744-8125. Before signing up, always compare the unit rate (¢/kWh for electricity, $/therm for gas) against your utility's price-to-compare for your zip code.

You can switch your retail supplier at any time, though early termination fees (typically $50-$200) may apply if you are on a fixed-rate plan and within the contract term. Check your enrollment letter or Terms of Service for the exact figure. Switching back to your default utility supply is always free.