US retail energy supplier

Kona Energy US

A mid-sized national retail-electricity provider headquartered in Austin, Texas, Kona Energy supplies competitive electricity plans to residential and commercial customers across four US states — Illinois, New York, Ohio and Texas.

See Kona Energy plans Call 1-855-566-2669

Austin, TX 4 states served

About

Who is Kona Energy?

Registered as Kona Energy, LLC, Kona Energy uses this legal name for state public-utility-commission filings and customer contracts. The trading name on bills is the shorter, more recognisable form.

The company is headquartered in Austin, TX, where it runs senior management, customer operations and regulatory liaison with state commissions.

Kona Energy operates independently — it is not part of a larger corporate group. This typically means faster decision-making but less wholesale-market scale.

Service area

Where Kona Energy operates

Electricity

4 states

Service availability varies by zip code within each state. Eligibility depends on your local utility's deregulation status — check on Kona Energy's website with your zip code before enrolling.

Plan structure

What plan types does Kona Energy offer?

Fixed-rate

Lock in a unit rate (cents/kWh) for the contract term. The unit rate stays the same for the entire contract; an early-termination fee may apply.

Variable-rate

Month-to-month plan with no contract. The unit rate adjusts each billing cycle to follow wholesale market prices.

Business plans

Custom contracted electricity supply for small and large commercial customers, available in all four service-area states.

See current Kona Energy plans & rates

Timeline

Kona Energy — key moments

Kona Energy launched as a national retail-electricity provider headquartered in Austin, Texas, focused on residential and small-business customers in deregulated markets.
Expanded service area beyond Texas into Illinois, New York and Ohio competitive retail-electricity markets.

Contact

Reach Kona Energy customer service

Kona Energy's customer service handles enrollment questions, billing, switching and complaints. Have your account number from a recent bill ready to speed up the call.

Have your Kona Energy account number from a recent bill ready to speed up the call.
For service outages or downed wires, call your local utility — not Kona Energy.
Texas residential plans are not actively marketed at the time of writing — call to confirm availability in your zip code.

Customer service

1-855-566-2669

Mon-Fri 8 a.m. - 6 p.m. CT

Kona Energy online account

Frequently asked

Kona Energy — answers to common questions

Kona Energy is regulated by the public utility commission in each state where it operates. Reliability is best judged against your own usage profile: read recent reviews, confirm the customer-service hours match when you actually need to call, and compare the unit rate against the utility's price-to-compare for your zip code.

Plans can typically be enrolled directly on Kona Energy's website or by calling 1-855-566-2669. Before signing up, always compare the unit rate (¢/kWh for electricity, $/therm for gas) against your utility's price-to-compare for your zip code.

You can switch your retail supplier at any time, though early termination fees (typically $50-$200) may apply if you are on a fixed-rate plan and within the contract term. Check your enrollment letter or Terms of Service for the exact figure. Switching back to your default utility supply is always free.